Matthew Osterhout
Customer Service / Support
About Matthew Osterhout :
Highly motivated and energetic individual with a culmination of business and customer service skills in retail, service technician automotive and sales positions. Handles new challenges and tasks well and always with a strong work ethic. Works great under stressful and fast paced work environments. Good with analyzing situations and delegating where needed with common sense. Ability to think outside the box.
Experience
EXPERIENCE
2022 - 2023 SERVICE TECHNICIAN, RESIDENTAL/COMMERICAL, COASTAL IRRIGATION, FT MYERS Mainline and lateral line repairs, new systems installations, controller and rain sensor replacements, diagnostics, sprinkler head replacements, well pumps replacements, valve manifold installation or replacements.
2020 - 2022 IRRIGATION TECHNICIAN, MAINSCAPES, FT MYERS Sprinkler head replacements, pipe repair, electrical diagnostics, controller and rain sensor replacements and maintenance. |
2018 - 2020 ASSISTANT WOOD DEPARTMENT MANAGER, FLOOR AND DÉCOR, FT MYERS Inventory, displays, customer service, cash handling, department upkeep, truck shipments, delegating tasks, opening and closing store duties.
2017 – 2018 PARTS SPECIALIST, COCONUT POINT FORD, ESTRO Backdoor shipping in/out, Inventory accountability, putting shipments away, part sales, part deliveries, computer logs, emails, phone orders.
2015 - 2017 RETAIL MANAGER, ADVANCED AUTO PARTS, CAPE CORAL Specializing in quality counter sales, knowledge of opening and closing duties, meeting sales goals, delegationof tasks, money handling/deposits, communication/emails, reports, inventory upkeep, ordering shipments, cycle counts, planograms, scheduling, filing.
2012 - 2014 PORTER/DETAILER, JACKS COLLISION CENTER, FORT MYERS Cleaning and prepping cars for paint. Client deliveries which included: picking up and dropping off clients.
2007 - 2008 CLERK, ADA’S NATURAL FOODS, CAPE CORAL Stocking and organizing product on main floor. Assisted customers with product location. Storage room cleaning and organization, receiving shipments.
2003 - 2007 CUSTOMER SERVICE REP, PUBLIX, CAPE CORAL Problem solving, item returns, lottery sales, special ordering, Monday handling, customer service satisfaction, stocking and organizing work area, filing/paperwork. |
Education
2006
MARINER HIGH SCHOOL, CAPE CORAL – DILPOMA
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