- Handle guest registration and room assignments, accommodating special requests whenever possible.
- Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
- Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner.
- Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc.
- Cancel room reservations according to procedures.
- Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.
- Perform special projects including setting-up and monitoring the Continental Breakfast and other responsibilities as assigned.
- Abide by payroll policies, procedures, Meals and Rest Periods policy and Springboard Rules of Conduct.
- Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for associates as well as guests.
- Read and abide by all the regulations and rules of conduct stated in the Springboard Associate Manual
- Ability to operate a computer, calculator, phone, printer
- Ability to compile facts and figures with the ability to analyze moderately complex mathematical calculations
- Good written/verbal communication skills
- Must maintain a warm and friendly demeanor
- Maintains composure and objectivity when needed
- Very good telephone and guest relations etiquette and skills
- Must be a positive team player
-
Front Office Agent
2 days ago
Aurora Solutions Kissee Mills, MO, United States Freelance**Front Office Agent (m/w/d) at the Frankfurt Marriott Hotel in Kissee Mills, MO:** · As a Front Office Agent (m/w/d), you are essential for creating an unforgettable guest experience. The first impression counts, and you are the first impression You are the first and last point ...
-
front office agent
2 weeks ago
Springboard Hospitality Branson, United StatesJob Details · Job Location · The Ozarker Lodge - Branson, MO · Position Type · Part Time · Job Shift · Any · FRONT OFFICE AGENT · Are you a good host at a party? · Do you make your guests feel welcome as they enter your space while you make sure that everything is ready? · ...
-
front office agent
3 weeks ago
OLS Hotels & Resorts Branson, MO, United StatesJob Details · Job Location: The Ozarker Lodge - Branson, MO · Position Type: Part Time · Salary Range: Undisclosed · Job Shift: Any · FRONT OFFICE AGENT · Are you a good host at a party? · Do you make your guests feel welcome as they enter your space while you make sure that ever ...
-
front office agent
3 weeks ago
Springboard Hospitality Branson, United States Part timeJob Details · FRONT OFFICE AGENT · Are you a good host at a party? · Do you make your guests feel welcome as they enter your space while you make sure that everything is ready? · Are you excited to recommend places to go, where to eat, and all the fun stuff that your neighbor ...
-
Call center agent for customer service
2 days ago
Neptune Enterprises Branson, MO, United States FreelanceThe GHD aktiv is a company of GHD GesundHeits GmbH Germany. With its location in Heidelberg, GHD aktiv offers technical aids and a variety of services for people in need of care or rehabilitation, in order to cope with the daily mobility requirements that are also tailored to the ...
-
Sales, Consultation
2 days ago
Redwood Ventures Kimberling City, MO, United States FreelanceWe are currently seeking several employees for **consulting and sales (m/f/d)** in **Kaiserslautern**, preferably also as career changers without prior knowledge. · **Salary: from €2,400.00 to €4,800.00** · **We welcome career changers, new graduates, and newcomers** · **We offer ...
-
Marketing Coordinator
1 week ago
Derek Bell - State Farm Agent Branson, United StatesROLE DESCRIPTION:As a Marketing Coordinator - State Farm Agent Team Member forDerek Bell - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand's public image and cultivates existing client relatio ...
-
Marketing Coordinator
2 weeks ago
Derek Bell - State Farm Agent Branson, United StatesROLE DESCRIPTION:As a Marketing Coordinator - State Farm Agent Team Member forDerek Bell - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand's public image and cultivates existing client relatio ...
-
TAG Branson, United StatesJob Description · Job DescriptionThe Assurance Group ) is looking for the right person to fill a consultive health and life insurance rep position. The ideal candidate is one who can bring to the table the right mix of work ethic and integrity, and who enjoys the idea of a career ...
-
Insurance and Financial Services Position
1 week ago
Derek Bell - State Farm Agent Branson, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Training & development · ROLE DESCRIPTION: · Derek Bell - State Farm Agent is searchin ...
-
Marketing Coordinator
2 weeks ago
Derek Bell - State Farm Agent Branson, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Marketing Coordinator - State Farm Agent Team Member forDerek Bell - State Farm Agent, your creativity, and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and ...
-
Asst Manager Front Office
1 week ago
Hilton Grand Vacations Branson, United StatesJob Description · WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY* · At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. · Here's why you will love it here: · * Recognition Pro ...
-
Customer Service Representative
2 weeks ago
Munich Re Branson, United StatesCustomer Service Representative Company American Modern Insurance Group Location Branson , United States · American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential proper ...
-
Telemarketers & Vacation Planners
2 weeks ago
Discover Branson Branson, United StatesJob Description · Job DescriptionDiscover Branson has too many leads We need to grow our team at our new location on the Branson strip Looking for experienced Branson phone sales professionals that enjoy helping customers and the thrill of sales. · Come join a team that is all ab ...
-
Hotel Front Desk Clerk
2 weeks ago
Myer Hotels Branson, United States· Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need ...
-
Hotel Front Desk Clerk
3 weeks ago
Myer Hospitality Branson, United StatesJob Description · Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team You'll welcome guests, manage their account information, and ensure ...
-
Front Desk Agent
2 days ago
Aimbridge Hospitality Branson, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
-
Insurance Agent
1 week ago
Comparion Insurance Agency Branson, United StatesSchedule: Full-Time Salary Range: USD $ $ Job Category: Sales - Comparion Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role ...
-
Front Desk Agent
1 day ago
Fairfield Branson Branson, Missouri, United States PermanentJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Branson, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
Front Office Agent - Branson, United States - OLS Hotels & Resorts
Description
Job DetailsJob Location:
The Ozarker Lodge - Branson, MO
Position Type:
Full Time
Salary Range:
Undisclosed
Travel Percentage:
None
Job Shift:
Any
FRONT OFFICE AGENT
Are you a good host at a party? Do you make your guests feel welcome as they enter your space while you make sure that everything is ready?
Are you excited to recommend places to go, where to eat, and all the fun stuff that your neighborhood has to offer? If so, you may be a good fit as our Front Office Agent.
FRONT OFFICE AGENT
Here's your main responsibility:
As the front office agent, you will check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all company standard operating procedures.
These are what you need to do:
Our expectations from you:
These are what the job requires:
Education:
High School education or equivalent experience.
Experience:
Experience required for this position is one full year of employment in a related position with this Company or other similar organization.
Skills and Abilities:
of associates supervised:
None
Hours Required:
Scheduled days and times may vary based on need
Interested and qualified candidates, please apply directly at
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.