Front Office Agent - Kissee Mills, MO, United States - Aurora Solutions
Description
Front Office Agent (m/w/d) at the Frankfurt Marriott Hotel in Kissee Mills, MO:
As a Front Office Agent (m/w/d), you are essential for creating an unforgettable guest experience.
The first impression counts, and you are the first impression You are the first and last point of contact for our international guests, creating lasting impressions and moments.
You combine two essential areas of the hotel industry in one job - Front Office & At Your Service. Together with your colleagues, you create moments and memories that will be unforgettable.One thing is for sure:
with us, you will learn something new every day and grow in your tasks.
Are you looking for a modern working atmosphere, with colleagues who become friends? Then this job at the highest hotel in Germany could be perfect for you.
Your role in our team:
- Your workplace is both the Front Office and our telephone center, from where you ensure guest satisfaction and are responsible for a smooth operation within the departments.
- As part of the Front Office team, you take care of the checkin and checkout of our international guests.
- You are a communication talent and take care of the acceptance, processing, and forwarding of incoming calls and emails as part of our At Your Service.
- As an expert in your field, you know what makes a stay unforgettable and demonstrate your experience daily in dealing with our guests.
- As a Customer Journey specialist, you do everything to make our guests' stay as unforgettable as possible
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