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    Field Technical Trainer - Novi, United States - Insight Global

    Insight Global background
    Description


    A client of Insight Global is seeking a Field Technical Trainer and Applications Specialist to join their team This position requires 100% travel and is preferred to be local to Novi, MI.

    However, they are open to remote candidates as well.


    The Field Technical Trainer and Applications Specialist, conducts internal and/or external training courses for both customers, or internal personnel, and provides direct support to the Laser Applications Support team.

    Essential Functions


    • Conducts training courses for both customers and internal personnel on the operation and maintenance of laser systems; the use of the entire Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
    • Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
    • Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
    • Helps develop documentation for distribution to customer and BLM personnel to improve their understanding and proper use of BLM products.
    • The ability to travel, both domestically & internationally.
    • Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
    • Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
    • Maintains a positive rapport and business relationship with customers by providing outstanding customer service.

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    com.

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Proficient with CAD/CAM programming

    • Experience with CNC Machines
    • HS diploma
    • 23 years experience in a technical or mechanical position
    • Excellent communication and presentation skills
    • Good teaching abilities
    • Valid drivers license
    • Able to travel 100% of time time as required by management


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