Rev Cyc Instruction Qual Spec - Farmington, United States - Hartford HealthCare Corp.

Hartford HealthCare Corp.

Verified Company

Farmington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description

Job Schedule:
Full Time

Standard Hours: 40

Job Shift:
Shift 1

Shift Details:
May require 2nd shift or weekends on occasion.

Work where every moment matters.

Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.

We invite you to become part of Connecticut's most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.

With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

Position Summary:

Under supervision of the Revenue Cycle (RC) Instructional Quality Supervisor, the RC Instructional Quality (IQ) Specialist serves as an expert resource to our operational areas by providing instructional support and quality control of Revenue Cycle workflows.

In addition to their role as a trainer, the IQ Specialist is responsible for developing, operationalizing, and maintaining successful education programs for all areas of the Revenue Cycle, as well as researching and aligning educational resources with strategic focus areas.

Along with planning and leading revenue cycle training initiatives, this individual's responsibilities also include monitoring quality and performance metrics, keeping the IQ Specialist Supervisor apprised of results, and using data to identify and develop targeted opportunities for staff development in all areas of the revenue cycle.

Position Responsibilities:

Key Areas of Responsibility

Quality Assurance - Performs quality review following instruction to identify compliance and/or denial reduction, providing feedback and escalation as needed; Monitors training content and documentation quality, escalates issues appropriately; Performs routine and ad HOC analyses, audits, reporting, and workflow studies to ensure optimization.
Performs other duties as assigned.

Qualifications

Education

Minimum: Associate's degree or equivalent, relevant experience
Preferred:

Bachelor's degree or equivalent, relevant experience including training program design and implementation.

Experience

Minimum
3+ years of healthcare revenue cycle experience
2+ years of EHR training experience
2+ years of experience working in Epic
Experience with quality auditing and reporting
Proficiency using Microsoft Office products (Word, Excel, PowerPoint)
Experience using photo/video editing software (e.g. SnagIt, Camtasia)
Preferred:
3+ years of healthcare revenue cycle experience

2+ years of Epic training experience
Experience with quality auditing and reporting
4+ years' experience using an electronic medical record (EHR) system.
Proficiency using Microsoft Office products (Word, Excel, PowerPoint)
Proficiency using photo/video editing software (e.g. SnagIt, Camtasia)

Licensure, Certification, Registration

Current driver's license valid in the state of Connecticut or other evidence of equivalent mobility

Language Skills

Minimum

: Must be able to speak, read and write English

Preferred:

Must be able to speak, read and write English, Excellent oral and written communication skills

Knowledge, Skills and Ability Requirements:

General understanding of the entire Revenue Cycle process
Highlydeveloped critical thinking, problemsolving, and decisionmaking skills
Time management skills to efficiently and effectively meet goals and objectives.
Demonstrated aptitude for quantitative analysis and attention to detail
Ability to simplify and communicate concepts to a variety of individuals
Ability to account for individual needs/learning styles when educating staff
Ability to engage and motivate staff members at all levels
Ability to establish and maintain cooperative working relationships with other departments and sites.
Ability to develop a strong understanding of the workflows being supported, including how they relate to Revenue Cycle as a whole
Open and adaptable to change; demonstrates a positive mindset and is a proponent for change.
Knowledge of approaches, tools and techniques for delivering formal and informal training programs and evaluating their effectiveness.
Ability to express ideas and convey technical information effectively in verbal and written communication, and in group training presentations.
Ability to assess and translate organization/customer needs to learning objectives and devise effective training solutions.

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.