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    Contract - IT Hardware Management (HAMPro) - Chicago, United States - Request Technology, LLC

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    Accounting / Finance
    Description

    Contract - IT Asset Management (HAMPro)

    Rate: competitive

    Location: Chicago, IL or Dallas, TX

    Hybrid: 3 days in the office, 2 days working remotely

    Qualifications

    • Experience in hardware management using ServiceNow.
    • 3+ years' background with HAMPro, AssetTrack, dcTrack, and other hardware management tools.
    • Skillset in Mainframe, Windows, Unix, Linux, data center, cloud, and EC2 environments.
    • Familiarity with Hardware Asset life cycle from request to disposal.
    • Understanding of inventory processes, controls like asset tagging, and data cleansing.

    Responsibilities

    • Support IT Asset Management and IT Service Management (ITSM) solutions for strategic and operational needs.
    • Handle the ServiceNow Software Hardware Management (HAM) Database.
    • Assist the ITSM team by managing hardware assets, including procurement, tracking, auditing, and disposal activities.
    • Coordinate with various teams for technical integrations such as Configuration Management, Discovery, ITSM, and Software Asset Management (SAM).


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