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Program Manager - Silver Spring, United States - Catholic Charities of The Archdiocese of Washington
Description
ORGANIZATION OVERVIEW:
At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many.
Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope.
At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture.We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams.
Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.Our Benefits:
Medical, prescriptions, dental and vision insurance
Retirement savings plan with company match
Company-paid and supplemental life insurance
Flexible spending accounts
Paid vacation, sick and personal leave
11 paid holidays
Professional development and training
Tuition reimbursement
Employee referral bonus program
Flexible work arrangements
Clinical supervision for licensed social workers and counselors
JOB SUMMARY:
The Program Manager provides comprehensive management of the Montgomery County Family Center ensuring that the program and services are in accord with best practice standards, contract and grant requirements, and Agency practices and procedures.
The position oversees fiscal, operational, administrative, staff management, and quality practices of the program; seeks and develops outside funding sources; and liaises with external community partners.
ESSENTIAL DUTIES andRESPONSIBILITIES:
Manage and oversee the administrative and daily operations of the program in support of overall program goals and objectives.
a. Work with staff to implement systems and processes to enhance operational efficiency.
Monitor program implementation in accordance with grant funding requirements.
Conduct regular reviews for accountability and program performance.
Participate in liaison activities with community partners, including the United Way, local government agencies, community groups, and Catholic parishes/other religious groups, and program advisory committees.
Oversee and/or coordinate the collection, compilation and analysis of program activity data; write and ensure the timely submission of all external and internal program reports.
Oversee the procurement functions for the assigned program.Provide leadership and direction to all program staff and volunteers; oversee supervision of staff, which includes recruiting, staffing, hiring, performance evaluation, coaching, training and professional development, and employee discipline; set standards for customer service; conduct regular staff meetings.
Work with Senior Program Manager to manage program budget and expenditures, ensuring that available funds and resources are used efficiently.
Monitor program revenues and expenditures b. Prepare budget revisions.Provide required financial reports.
Establish and implement program development goals to ensure that resources are available to sustain the program.
Plan and implement outreach strategies with identified donors and funding sources.
Assist in the preparation and submission of contracts and/or grant applications.
Oversee and maintain quality program practices, ensuring compliance with best practice standards, contract grant requirements, and Agency practices and procedures.
Conduct client record reviews on an ongoing basis.Implement Corrective Action Plan to address deficiencies identified through the Agency client process and CQI process.
Enable staff participation in quality improvement.
Update the program's practices and procedures, and program manual as needed.
Work with the Office Manager and the Facility Emergency Response Coordinator (FERC) in the management of the maintenance of the program's facility and/or equipment in accordance with relevant health, fire and safety codes, and COA standards.
Perform other Finance-related functions.Count, compute, and reconcile daily cash receipts (including cash, checks, and credit card transactions) of client fees. Resolve any cash collection issues that arise.
Complete the Agency form Check/Cash Receipts Log (CR-A) detailing cash collected, and cash deposited to the bank, scanned checks, and credit card transactions.
Provide documentation of all receipts to Finance department within 2 business days of receipt or deposit.Review and submit receipts for credit card purchases in a timely manner.
EDUCATION and
EXPERIENCE:
Bachelor's degree in social work, human services or related field.
Licensure in social work and counselling in respective jurisdiction.
5 years of progressively responsible non-profit experience in program management.
2 years of experience supervising the provision of social services.
SKILLS and
COMPETENCIES:
Knowledge of management principles and practices.
Knowledge of budgeting and fiscal management principles. Knowledge of contracts and grants preparation and management.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)#J-18808-Ljbffr
