Is Program Manager - Silver Spring, United States - Children's National Hospital

Mark Lane

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Mark Lane

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Description

Description

Qualifications

Minimum Education

  • Bachelor's Degree Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field. (required)
  • Master's Degree Masters degree in Information Technology, Computer Science, Business Management, or a related field. Master's degree is a plus. (preferred)

Minimum Work Experience

  • 5 years Proven experience as a Senior Project Manager or related role in the IT or Healthcare industry, with a successful track record of delivering complex programs. (required)

Required Skills/Knowledge

  • Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project, etc.).
  • Excellent leadership and interpersonal skills, with the ability to lead and inspire crossfunctional teams.
  • Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to nontechnical stakeholders.
  • Strong analytical and problemsolving capabilities, with a keen attention to detail.
  • Ability to manage multiple priorities in a fastpaced and dynamic environment.
  • Proven experience in risk management and mitigation strategies.
  • Experience with Healthcare IT project/program management is desirable.
  • Demonstrated ability to build successful working relationships with external vendors or outsourced professional services providers.
  • Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow is desirable.

Required Licenses and Certifications

  • Project Management (PMP) (preferred)

Functional Accountabilities

Job Duties

  • Lead the endtoend management of complex programs, including defining program scope, goals, deliverables, resources, and budget.
  • Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals.
  • Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations.
  • Collaborate with crossfunctional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives.
  • Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department.
  • Identify potential risks and issues within the program and develop strategies to address and mitigate them.
  • Provide mentorship and guidance to junior project/program managers, fostering their growth and development.
  • Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership.
  • Support the evaluation and selection of external vendors, partners, and contractors when necessary.
  • Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives.
Organizational Accountabilities

  • Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication

  • Demonstrate collaborative and respectful behavior
  • Partner with all team members to achieve goals
  • Receptive to others' ideas and opinions
Performance Improvement/Problem-solving

  • Contribute to a positive work environment
  • Demonstrate flexibility and willingness to change
  • Identify opportunities to improve clinical and administrative processes
  • Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility

  • Use resources efficiently
  • Search for less costly ways of doing things
Safety

  • Speak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and coworkers
  • Attend carefully to important details practicing Stop, Think, Act and Review in order to selfcheck behavior and performance

Primary Location:
Maryland-Silver Spring


Work Locations:
Inventa Towers 1 Inventa Place Silver Spring 20910


Job:
Information Technology


Organization:
Operations


Position Status:
R (Regular) - FT - Full-Time


Shift:
Day


Work Schedule:
M-F 40 hours


Job Posting:
Apr 18, 2024, 6:43:03 AM

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