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Food Services Manager - New Haven, United States - Aerotek
Description
**Description:**
The Food Services Manager will be supervising 25-30 unionized staff in one of Yale's 14 dining Halls. They will be reporting to the General Manager who oversees multiple dining halls so the GM may not always be present. This person will supervise, ensure the dining hall is running smoothly, approving payroll, support the scheduling, and ensure all the food is out in a timely manner.
On-Going Contract, potential to go perm.
Report to: General Manager & Managing Director
Hours: Depending on dining hall, hours could be first or second shift
HAVE TO work one weekend, will get a weekday off (For example: Work Saturday, get Monday off)
8 Hours a day, 30+ hours a week
Job Summary:
The Hospitality Operations Manager is the Ambassador for Yale Hospitality. They provide support to the General Managers of an assigned zone, reporting to the Managing Director, Residential Operations for their assigned units. This position has responsibility of all aspects of front of the house operations with a strong focus on the servery for the university's residential dining operation.
Position Focus:
The Hospitality Operations Manager is responsible for supporting an assigned unit(s) in a zone of dining halls at Yale University. A key point of contact for General manager and reporting to the Managing Director of Operations, this position supports a team of 25 to 30 unionized staff and accomplished chefs who work to create three meals a day for students, faculty, and staff of the Yale community. In addition, this position is responsible for supervising during meal hours, ensuring food quality, preparation, set up, taste, portioning and cleanliness of the dining hall are upheld to the highest standards.
Principal Responsibilities:
1. Plan, organize and manage an operation within Yale Hospitality to include: residential student meals, executive dining and conference services.
2. Provide support to Resident General Manager in design, development and creation of a quality experience in the areas of: set up, decoration, menu identifiers, linen, props and other aspects, daily service, special events, theme dinners and catered functions.
3. Provide support with menu forecasting standards with culinary teams.
4. Collaborate with the General Managers to ensure the highest level of customer service by developing and overseeing food service standards, customer service policies, quality assurance, in-service training, proper food handling and sanitation standards.
5. Conduct regular service inspections and evaluations to observe food preparation and service, station appearance; and cleanliness and sanitation of production and service areas, equipment and employee uniform compliance.
6. Obtain guest feedback to create discretionary guest centric dialogue through surveys and table touching.
7. Implement and monitor housekeeping, sanitary and safety rules and regulations.
8. Create and maintain strong working relationships with Heads of Colleges, faculty, administration, and students.
9. Supervise dining room during meal periods and special events.
**Skills:**
Operations management, Operation, management skills, food industry, Supervision, scheduling coordinating, Foodservice, Hospitality, Food prep, Inventory
**Top Skills Details:**
Operations management,Operation,management skills,food industry
**Additional Skills & Qualifications:**
IDEAL CANDIDATES: Associates/bachelors degree with experience managing a restaurant (EX. Outback Steak House) and has worked within culinary before.
IDEAL Candidate: Associates/Bachelors degree who has experience working with food services, like Sedexo, and has managed staff
IDEAL Candidate: Bachelors degree within culinary arts and has had an internship
Skills & Abilities:
Required Licenses or Certifications:
ServSafe Certified and Valid Drivers License.
**Experience Level:**
Expert Level
**About Aerotek:**
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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