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    Customer Service Rep - San Antonio, United States - Gabrielsliquor

    Gabrielsliquor
    Gabrielsliquor San Antonio, United States

    3 weeks ago

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    Description

    >> Customer Service Rep Customer Service Rep Summary Title:Customer Service RepID:1469Department:OperationsDescription ***Omega Asset Group (Don's & Ben's & Gabriel's Liquor Stores)***

    ***500 N. Loop 1604 E. Ste 100***

    ***San Antonio******, TX 78232***

    **JOB DESCRIPTION**

    **Title**: Retail Customer Service Representative

    **Department**: Retail Store

    **Reports to**: Store Manager

    **Position Summary:** **The CSR is responsible for providing positive customer experiences at our stores by ensuring that all customer needs are met. The CSR creates a welcoming environment and supports store operations by receiving and stocking shelves and establishes a relationship with the customers.**

    **Duties and Responsibilities** :

    Provides customer service to liquor store guests: Assists guests with finding items on sales floor

    Provides a high level of prompt and friendly customer service

    Makes product recommendations and suggestions to aid customers with purchases

    Stocks the shelf with product stacks and rotates products

    Operates POS by Ringing up liquor purchases and answer questions and educate customers on products and services

    Contributes to overall cleanliness of the store by sanitizing and organizing work areas, shelving, and sales floor as needed.

    Helps with inventory counts when necessary

    Complies with all company policies and procedures; maintains respectful relationships with coworkers.

    Performs all other duties as assigned to maintain an effective and profitable store operation.

    **Position Qualifications:**

    21 years of age or older

    Six months customer service experience or retail industry experience

    Knowledge of basic retail sales procedures

    Texas Alcohol and Beverage Commission Certification Required

    Excellent communication, interpersonal skills.

    Must be able to move throughout all areas of the store including the outside perimeter.

    Must be reliable and punctual.

    High school diploma or general education degree (GED).

    Must be able to lift to 30 lbs. to waist level and bend down repeatedly

    **Certifications: Required -** TABC Certification

    **If interested please apply at stores or the company website:** ****



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