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    Office Manager - Indianapolis, United States - Indiana Alarm

    Indiana Alarm
    Indiana Alarm Indianapolis, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits/Perks
    • Competitive Compensation
    • Careers Advancement
    Job SummaryWe are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.

    Responsibilities
    • Answer Phones, route calls, take messages, provide answers to general inquiries and maintain the log of inquiries as required
    • Greet and direct office visitors
    • general upkeep and cleanliness of office; stocking of office supplies and placing supply orders
    • basic data entry
    • Communicate and respond effectively and in a timely manner any messaging or correspondence relating to clients and company personnel
    • Schedule consultations and appointments for sales associate;
    • Scheduling and confirming service calls for technicians (service appts, new installations, etc.)
    • Prepare invoices for mailing
    • Schedule fire alarm inspections, confirm inspections with clients, prepare pre inspection and post inspections paperwork; ensure process is complete
    • Assist with supporting customer concerns, troubleshooting alarm codes, and answering all customer questions.
    • Assist with implementing new installations, scheduling, paperwork, follow up concerns, etc.)
    • Other job-related duties as assigned
    Qualifications
    • High school diploma/GED required, some college preferred
    • Previous experience as an Office Manager or similar position preferred
    • Understanding of office equipment, systems, and procedures
    • Skilled in Microsoft Office, Excel, and Outlook
    • Excellent time management skills and ability to prioritize multiple tasks
    • Strong problem-solving skills and attention to detail
    • Excellent verbal and written communication skills
    • Takes Initiative
    • People-Person - Great Communication Skills
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