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    Spanish Speaking Call Center Representative - Birmingham, United States - PrideStaff

    PrideStaff
    PrideStaff Birmingham, United States

    3 weeks ago

    PrideStaff background
    Description
    PrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well.

    PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the enjoyment of a full-time position, PrideStaff can help you find the job that best matches your skills and interests. With PrideStaff, you will be treated fairly, with courtesy and respect. Work with a Staffing and Recruiting agency that works for you

    Responsibilities:
    • Utilize Bilingual (Spanish - English) skill set.
    • Attract potential customers by answering product and service questions; suggesting information about other products and services.
    • Open and maintain customer accounts by recording account information.
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution; and following up to ensure resolution.
    Requirements:
    • Must have Bilingual (Spanish - English) skill set and have the ability to speak fluently in both languages.
    • Have good phone skills with ability to converse, read and translate Spanish to English and English to Spanish.
    • Attention to detail and willingness to train.
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