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Guest Service Agent
2 days ago
Tech Connected New York, United States**Job Location**: New York City · **Position**: Guest Service Agent · **About the Role**: · We're seeking a motivated individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for guests, providing exceptional service a ...
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Ramp Agent/ground Service Agents
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dnata Newark, United StatesOverview: · **dnata is hiring Full time Ground Service Agents at EWR Airport** · **Free single Health Insurance Coverage** · **Hourly rate $19.25** · **Must be available to work various shifts/weekends/holidays** · **Valid driver license is required** · ** Weekly pay, 401K, paid ...
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Guest Service Agent
1 week ago
Distrikt Hotel NYC New York, United States**Summary: Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifyin ...
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Guest Service Agent
1 week ago
Hyatt Herald Square NYC New York, United StatesWe are seeking an individual to fill the position of Guest Service Agent at the Hyatt Herald Square Hotel NYC. As a Guest Service Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver ou ...
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Guest Service Agent
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NEW YORK ATHLETIC CLUB New York, United StatesThe best guest service agents will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. · **Guest Service Agent Responsibilities**: · - Greeting guests upon arrival and making them feel welcomed. · - Administering check-ins ...
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Guest Services Agent
2 days ago
Hampton/Home2 New York, United StatesCity, State: · New York, New York · Hourly Rate of Pay $28.76 · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES AND RESPONSIBILITI ...
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Guest Service Agent
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Mondrian Park Avenue New York, United StatesOverview: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Compensation**: $25/hr · **Your Growth Path** · Front Desk Supervisor - Front Office Manager · **HHM ...
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Guest Service Agent
1 week ago
Mondrian Park Avenue New York, United States**Overview**: · **Opportunity: Guest Service Agent** · Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. · **Compensation**: $25/hr · **Your Growth Path** · Front Desk Supervisor - Front Office Manager · * ...
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Customer Service Agent
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Soul Dental Manhattan, United States$16 - $18 hourly · **Responsibilities**: · - Answer incoming call center questions about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries · - Handle complaints, present appropriate solutions, and alternatives within the timefr ...
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Passenger Service Agent
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PROSPECT AIRPORT SERVICES Newark, United StatesPassenger service assistants provide a variety of services: · - Wheelchair Assistance · - Skycap Services · - Unaccompanied Minors Escort Service · - Electric Cart Drivers · **Job Types**: Full-time, Part-time · Pay: From $19.00 per hour · **Benefits**: · - Dental insurance · - H ...
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Temporary Guest Service Agent
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Park Lane New York, United StatesCompensation Type: Hourly Highgate Hotels: · **Location**: · Park Lane New York, situated on Billionaires' Row - home to the world's most coveted addresses on · Central Park South - has been completely reimagined as a departure from its neighbors and serves as a · unique and incl ...
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At Your Service Agent
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Marriott International, Inc Jersey City, United States**Additional Information** Evening shifts, Pay: $24.60/hour · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Westin Jersey City Newport, 479 Washington Blvd, Jersey City, New Jersey, United States VIEW ON MAP · **Schedule** Full-Time · **L ...
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Hospitality Technology Services Sales Agent
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Aicom Industries New York, United StatesHello, our company offers all telecommunication and other technology solutions services to all commercial clients, but primarily Lodging & Institution businesses, hotels, hospitals, college dorms etc. Commissions pay very well and we have leads to offer. Terms on details are open ...
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Guest Service Agent
2 days ago
Hilton Garden Inn Long Island City, United States Part timeCity, State: · Long Island City, New York · Hourly Rate of Pay: $21.00 per hour · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. · ESSENTIAL DUTIES ...
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Guest Service Agent/night Auditor Relief
2 days ago
Courtyard New York, United StatesCity, State: · New York, New York · Hourly Rate of Pay: · Guest Service Agent at $21.00 per hour · Night Auditor Relief at $22.00 per hour · The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficientl ...
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Front Desk Guest Service Agent
1 week ago
Holiday Inn Express JC Jersey City, United States**Benefits**: · - Flexible schedule · - Free uniforms · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · **Front Desk Agent** · First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're ...
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Hotel Customer Service Agent
2 days ago
Hampton Inn LaGuardia East Elmhurst, United StatesJoin a team of hospitality professionals that focus on taking care of each other and our guests. Want to be recognized as an individual, want to join a team that is always willing to lend a hand, then working at The LaGuardia Hampton Inn Hotel may be for you. · **Summary** · The ...
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Guest Service Agent/ Night Audit Relief
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Comfort Inn Brooklyn Brooklyn, United States**Guest Service Agent · - Night Auditor** · **SUMMARY**: · To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. · **RESPONSIBILITIES**: · - Provide the highest quality of se ...
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Agent - Guest Service
1 hour ago
Hilton Elizabeth, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Services Agent, you would be ...
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Agent - Guest Service
1 hour ago
Hilton Elizabeth, United StatesAgent - Guest Service · A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I be doing?** · As a Guest Servi ...
Guest Services Agent - New York, United States - Essex Hotel Management
Description
Essex Hotel Management is currently seeking a DRIVEN Guest Services Agent for the **Hampton Inn & Suites** located in **Lake Placid, NY**. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Enjoy working as part of a team
Detail-oriented
Strong computer skills
Ability to work a flexible schedule including weekends and holidays
Great communication skills
**Preferred candidates will have previous hotel experience.**
For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in a high level of satisfaction - for our team members, partners, owners and guests alike. This is a result of our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:
**D**edicated to finding solutions that work
**R**esponsive to our partners, our team members, and our guests
**I**ntegrity defines everything we do by taking ownership of our actions and holding ourselves accountable
**V**alue-Oriented - we value diversity, relationships, and performance
**E**ngaged - we care about the work we do and the people we work with
**N**imble - we strive to be flexible and innovative
Essex Hotel Management, LLC is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.
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