Guest Service Agent - New York, United States - Tech Connected

Tech Connected
Tech Connected
Verified Company
New York, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Location:
New York City


Position:
Guest Service Agent


About the Role:

We're seeking a motivated individual to join our team as a Guest Service Agent.

As a Guest Service Agent, you will be the first point of contact for guests, providing exceptional service and ensuring their stay is comfortable and enjoyable.


Key Responsibilities:


  • Greet guests with a warm and welcoming demeanor upon arrival.
  • Check guests in and out efficiently, ensuring accurate information and payment processing.
  • Answer phone calls and respond to inquiries, reservations, and requests.
  • Provide information about hotel amenities, services, and local attractions.
  • Assist guests with luggage, transportation arrangements, and other requests as needed.

Requirements:


  • Excellent customer service and communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong attention to detail and accuracy in handling guest information and transactions.
  • Previous experience in hospitality or guest services is preferred but not required.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

Pay:
$ $23.00 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Work setting:

  • Inperson

Ability to Commute:

  • New York, NY preferred)

Work Location:
In person
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