- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Scheduling and confirming appointments
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Presenting and explaining fees, including processing payments
- Recommending, selecting, and obtaining products and services, including prescriptions
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
- Managing medical records, charts, reports and correspondence
- At least two years of proven past experience helping customers
- High School Diploma/GED or equivalent
- Excellent listening and communication skills
- Compassion for pets and people-as well as awareness and understanding of others' reactions
- Proven decision-making skills to choose the most appropriate course of action
- The ability to integrate new information into problem-solving
- Proficiency in Microsoft Office
- Willingness to work non-traditional hours, including nights, weekends and holidays
- The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
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Guest Service Representative
1 week ago
Marriott International, Inc Washington, United States**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · ...
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Guest Service Representative
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Extended Stay America Herndon, United StatesFields in yellow will be provided by Human · Resources after job is approved and evaluated. · **JOB DESCRIPTION** · **JOB TITLE: Guest Services Representative Job Code: FT PT ** · **EXEMPT**:NO DEPARTMENT NAME / #**:9910/Operations** · **REPORTS TO: Hotel Management LOCATION: Var ...
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Customer Service Representative
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Best Value Technology, Inc. Herndon, United States**Clearance Preference**: · - Secret/Top Secret - Only fully adjudicated clearances are acceptable. Interim clearances will not be accepted. · - Citizenship required in order to comply with government contract. ...
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Ultimate Charities Inc. Fairfax, United StatesWe collaborate with charitable organizations to spread the word about their programs and make a difference in the community. We are currently looking for a Customer Service Representative to join our expanding team. The Customer Service Representative will be the Fundraising and ...
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Patient Services Representative
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Field Service Representative
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Daniels Health & Sharpsmart Fairfax, United StatesDaniels Health is searching for a customer service oriented individual to join us as a Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for mainta ...
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Customer Service Representative
3 weeks ago
Executive. Insurance Group Fairfax, United StatesJob Summary: · **Responsibilities**: · - Handle inbound and outbound customer calls professionally and efficiently · - Assist customers with product inquiries, orders, billing questions, and issue resolution · - Maintain accurate customer records by updating account information a ...
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Customer Service Representative
2 weeks ago
mezeh mediterranean grill Fairfax, United StatesIt is crucial that this individual will be responsible for following all mezeh protocols and maintaining professionalism in all interactions. The Customer Service Representative will report to the operations teams. · **Responsibilities**: · - Monitor and manage the customer servi ...
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Customer Service Representative
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Michael Blakeley - State Farm Agent Reston, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
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Patient Service Representative
3 weeks ago
Neurology Center of Fairfax Fairfax, United States**Benefits**: · - 401(k) · - Dental insurance · - Disability insurance · - Health insurance · - Life insurance · - Paid time off · - Retirement plan · - Vision insurance · Healthcare setting: · - Outpatient · Medical specialties: · - Neurology · Schedule: · - 8 hour shift · - Day ...
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Customer Service Representative I
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FairFax Water Fairfax, United States**Description**: · - Under close supervision of the Supervisor, Customer Contact, the Customer Service Representative will respond professionally to customer inquiries and requests for service. · **Examples of Duties**: · - Individuals in the Customer Service Representative I - C ...
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Customer Service Representative/teller
2 weeks ago
FVCBANK Reston, United States**FVCbank*** · **Customer Service Representative/Teller*** · **Job Description*** · **Title **Customer Service Representative/Teller · **Department **Branch · **Reports to** Branch Manager · **Job summary*** · The primary role of the Customer Service Representative (CSR)/Teller i ...
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Patient Services Representative Trainer
3 weeks ago
Shady Grove Fertility Fairfax, United StatesEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering ex ...
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Sales / Customer Service Representative
3 weeks ago
Kyle Knight - State Farm Agency Reston, United StatesKyle Knight - State Farm Agency, located in Reston, VA has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person. · If you are a motivated self-starter who thrives in a fast-paced environment, then this i ...
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Maintenance Service Representative
14 hours ago
Metropolitan Washington Airports Authority Dulles, United StatesCompensation Grade: · S15-H · Salary Range: · $24.69-$34.57 · Opening Date: · May 31, 2024 · Closing Date: · June 15, 2024 · Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date. · As the Maintenance Service Representative, you will ens ...
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Bilingual Customer Service Representative
4 days ago
Awah Health Services LLC Herndon, United StatesAre you a professional who radiates friendliness and a welcoming demeanor? Do you excel in fast-paced environments and have a passion for exceptional client service? Join us as a Bilingual Client Service Specialist and be the first point of contact for our esteemed clients. Your ...
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Customer Service Representative/appointment
5 days ago
Ourisman Fairfax Toyota Fairfax, United States Full time**SUMMARY** · **Are you looking for an opportunity to grow your career? Are you detail-oriented? Do you love interacting with people? If you answered yes, we want to talk to you** · **We have customer service representative/scheduler positions available We hire from within so thi ...
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Outside Customer Service Representative
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Diamond K Services Inc. Fairfax, United States**Benefits**: · - 401(k) · - 401(k) matching · - Bonus based on performance · - Company car · - Free food & snacks · - Opportunity for advancement · - Paid time off · **Job Summary**: Outside Customer Service Representative is responsible for window cleaning for our commercial an ...
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Customer Service Representative
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PestCo LLC Chantilly, United StatesCustomer Service Representative- Chantilly, VA- Description · - **Green Pest Services** is rooted in our commitment to safe, and effective pest control services. Our owners worked with major national pest control companies for years, observing both effective and problematic pest ...
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Shady Grove Fertility Fairfax, United StatesEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering ex ...
Client Service Representative - Herndon, United States - VCA Antech, Inc.
Description
ESSENTIAL FUNCTIONS:
QUALIFICATIONS:
BENEFITS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at