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    Network Operations Engineer I - Denver, United States - Astreya

    Astreya
    Astreya Denver, United States

    1 week ago

    Default job background
    Description

    The Optical Engineer I will help monitor the network and troubleshoot network issues, and ensure we are able to provide guaranteed performance and capacity to our products.

    Scope:

    • Resolves a wide range of issues in creative ways
    • Seasoned, experienced professional with a full understanding of their specialty
    • Works on problems of a diverse scope
    • Receives little instruction on day to day work, general instruction on new assignments
    Your Roles and Responsibilities:
    • Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.
    • Perform fault isolation based on the troubleshooting outcome.
    • Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
    • Work cross-functionally and cross-regionally with other optical and network operational support teams.
    • Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.
    • Manage and escalate critical events while communicating clearly and concisely.
    • Document and optimize operational processes and procedures.
    • Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
    • Identify areas for automation and create or participate in the solution with scripting or coding skills.
    • Support deployment, and move, add, change teams.
    • Partner with audit teams to ensure accurate inventory and documentation.
    • Document and follow RMA processes and procedures for all relevant vendors.
    • Detect and diagnose various error/failure conditions across an array of server types.
    • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
    Required Qualifications/Skills:
    • Bachelor's degree (B.S/B.A) from four-college or university and 5 to 8 years' related experience and/or training; or equivalent combination of education and experience
    • Networks with senior internal and external personnel in own area of expertise
    • Demonstrates good judgment in selecting methods and techniques for obtaining solutions
    • Experience working with geometrical and physical optics, radiometry and lens design
    • Understanding of optical design and tolerance analysis
    • Deep understanding of stray light analysis and non-sequential ray trace tools
    • Knowledge about building and testing optical systems
    • Excellent communication and teamwork skills
    Preferred Qualifications:
    • Experience with laser systems
    • Experience with CAD software such as
    • Understanding of design for manufacturing and/or assembly
    Physical Demand & Work Environment:
    • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
    • Must have the ability to move from place to place within an office environment
    • Must be able to use a computer
    • Must have the ability to communicate effectively
    • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
    Physical Demand & Work Environment:
    • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
    • Must have the ability to move from place to place within an office environment
    • Must be able to use a computer
    • Must have the ability to communicate effectively
    • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
    Salary Range
    $54, $86,494.80 USD (Salary)
    • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
    • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
    Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
    • Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
    • Dental provided through Cigna (DPPO & DHMO options)
    • Nationwide Vision provided through VSP
    • Flexible Spending Account for Health & Dependent Care
    • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
    • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
    • Corporate Wellness Program
    • Employee Assistance Program
    • Wellness Days
    • 401k Plan
    • Basic Life, Accidental Life, Supplemental Life Insurance
    • Short Term & Long Term Disability
    • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
    • Tuition Reimbursement (available 6 months after start date, capped)
    • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
    • Paid Holidays
    • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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