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Orem

    Customer Service Manager - Orem, United States - Harmons Grocery

    Harmons Grocery
    Harmons Grocery Orem, United States

    1 week ago

    Default job background
    Description

    GENERAL PURPOSE
    ESSENTIAL DUTIES & RESPONSIBILITIES Ensures checkers and baggers are following procedures and providing exceptional customer service Provides exceptional customer service to every customer Communicates openly and frequently with the Lead Customer Service Manager and Store Director
    MARGINAL DUTIES & RESPONSIBILITIES Performs other job-related duties as assigned
    TRAINING &
    QUALIFICATIONS:     Basic math skills used for making change 10-key skills Ability to interpret policies and procedures Excellent organization and planning skills Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates Ability to appropriately and professionally handle conflict Must possess the ability to accept constructive review and be accountable for ones own success as well as the success of your team Required to make logical, significant decisions using general, recognized skills and techniques Ability to work weekends, evenings and holidays
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