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    Medical Office Assistant - Powderly, United States - Owensboro Health

    Owensboro Health
    Owensboro Health Powderly, United States

    1 week ago

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    Description

    Job Summary

    Responsible for a variety of clinical and administrative tasks related to patient registration, assessments, and scheduling while maintaining confidentiality, professionalism, and a high level of ethical behavior. All tasks executed with emphasis on patient access and satisfaction, accuracy of information, and patient assistance.

    Job Responsibilities

    • Schedules and reschedules appointments and diagnostic testing using computerized scheduling programs as required.
    • Collects and records vital signs.
    • Performs basic diagnostic procedures and specimen collection.
    • Monitors and communicates changes in patient condition.
    • Documents patient care given.
    • Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.
    • Accepts payments and co-pays and other fees for services during registration.
    • May be required to reconcile co-payments and cash receipts at the end of shifts.
    • Communicates effectively with insurance companies, external agencies, patients, physicians, and team members.
    • May communicate with referring facilities regarding patient transfers.
    • Arranges for hospital admissions as appropriate.
    • Answers internal and external calls; takes requests for patient information, disperses the information with accountability to all regulatory entities and according to the facility's policies and procedures.
    • Maintains examination areas.
    • Performs patient registration, patient check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
    • Retrieves records as requested by authorized persons. Ensures that properly executed release of information forms are obtained when necessary.
    • Files new and returned records according to established systems and policies. Identifies and documents missing records.
    • Enters information from a variety of sources into computer database(s). Verifies data entered into computer by checking printouts/reports for errors and correcting as required.
    • Locates and prepares records for archival or destruction according to policies and procedures. Initiates retrieval and return of archived records and follows up on any delays or problems with retrieval.
    • Assists with performing patient assessments and treatments under the supervision of a physician, nurse practitioner, physician assistant or nurse.
    • Greets patients as they arrive into the facility and provides appropriate information.
    • Prepares patients for medical procedures as appropriate.
    Qualifications
    • High school diploma, General Equivalency Diploma (GED) or higher preferred
    • No experience required
    • ABR-OE - Credential from American Association of Medical Assistants (AAMA) required within 120 days of obtaining 24 months of experience within the last 36 months in a health care facility under the supervision of a licensed health care provider AND
    • BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position
    Skills and Attributes
    • Requires critical thinking skills and decisive judgment.
    • Works under minimal supervision.
    • Must be able to work in a stressful environment and take appropriate action.
    Physical Demands
    • Standing: Frequently
    • Walking: Frequently
    • Sitting: Occasionally
    • Lifting 0-25 lbs: Rarely
    • Lifting 25-75 lbs: Rarely
    • Lifting over 75 lbs: Rarely
    • Carrying 0-25 lbs: Rarely
    • Carrying 25-75 lbs: Rarely
    • Carrying over 75 lbs: Rarely
    • Pushing/Pulling 0-25 lbs: Frequently
    • Pushing/Pulling 25-75 lbs: Occasionally
    • Pushing/Pulling over 75 lbs: Occasionally
    • Climbing: Occasionally
    • Bending/Stooping: Frequently
    • Kneeling: Occasionally
    • Crouching/Crawling: Occasionally
    • Reaching: Frequently
    • Talking: Frequently
    • Hearing: Frequently
    • Repetitive Foot/Leg Movements: Rarely
    • Repetitive Hand/Arm Movements: Frequently
    • Keyboard Data Entry: Frequently
    • Running: Rarely
    • Vision: Depth Perception: Frequently
    • Vision: Distinguish Color: Frequently
    • Vision: Seeing Far: Frequently
    • Vision: Seeing Near: Frequently
    Owensboro Health Core Commitments

    INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

    RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

    TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

    INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

    SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

    EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
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