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    Alarm System Technician - Denver, United States - TEKsystems

    TEKsystems
    TEKsystems Denver, United States

    3 weeks ago

    TEKsystems background
    Description

    Job Description

    Job Description

    Job Description

    SUMMARY:


    Performs service on equipment including alarm systems, CCTV, IP CCTV, Access Control, Alarm, wireless and Card Access associated components for Service Accounts and Residential customers.

    Four week training program is provided for all technicians new or experienced to the alarm technician field.


    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Acknowledge, implement and enforce all protection one Policies and Procedures.
    • Submit accurate and timely documentation to your immediate supervisor (Billing, Reports, Data Entry Information, and Time Cards).
    • Attend classroom and field training as required.
    • Comply with Protection One's vehicle policy.
    • Maintain good driving record.
    • Maintain the appropriate Truck Stock Supplies/Tools/Equipment.
    • Maintain the appropriate basic hand tools necessary to perform required duties.
    • Perform New System service.
    • Perform System Additions.
    • Perform Customer Instruction on System Operation and Functionality.
    • Perform System Testing and Signal Verification.
    • Assist with troubleshooting and repair of advanced installations using test equipment and PC's.
    • Ensure compliance with all local codes and manufacturer specifications.
    • Ability to perform installation of concealed devices and wiring.
    • Ability to read diagrams
    • Must have working knowledge of equipment application, compatibility, mounting techniques, programming, and testing.
    KNOWLEDGE, SKILLS, AND ABILITIES
    Knowledge


    • Knowledge of and a proficiency in using Computer and Microsoft Office applications (Word, Excel, Access, Outlook), and Internet.
    • Knowledge of Company policies, procedures, guidelines, and practices.
    Skills


    • Good customer service skills.
    • Self-motivated and a professional attitude.
    • Excellent communication and listening skills.
    • Must possess good decision making skills, be very organized and detail oriented.
    Abilities


    • Ability to write routine reports and correspondence.
    • Ability to use discretion and problem analysis.
    • Ability to work effectively with others.
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