Host or Hostess - Hialeah, United States - IHOP

IHOP Hialeah, United States

4 weeks ago

Description

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders.

Responsibilities

Greeting, seating, and escorting guests.
Opens door for guests arriving and departing.
Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
Process To-Go and Delivery Orders
Manage Wait List when the restaurant is busy
Providing menu recommendations and additional information.
Taking orders using software, order slips, or by memorization.
Communicating order details to the kitchen staff.
Delivering food and beverages in a timely fashion to outside guests.
Providing exceptional customer experience.

Requirements

Prior experience as a host is a plus.
Must showcase teamwork and communication skills.
Must be able to handle money transactions responsibly.
Must be able to multitask and act quickly.
Must be flexible and ready to work in shifts.
Must be a team player.

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