- Process all Bank Confirmations requests.
- Responsible for the following day to day processes: Holds Callback, Mobile Deposit/Bank by Mail Banking & ATM Deposits review.
- Create and complete Deposit Services daily/monthly reports.
- Responsible for processing research request for check copies, statements, deposits/offsets and wires. These requests must be resolved in compliance with the stated SLA's. This includes faxing, emailing or mailing out hard copies of the information requested.
- Responsible for processing Fee Reversal requests. Colleague will perform research as necessary to confirm the fee reversal request is accurate.
- Responsible for processing the Deposited Return Items chargeback report including Return Item Special Instructions, the EARNS notification report, the Duplicate Item report and the SSA report.
- Responsible for processing SQN data signature card maintenance including copying of clients signatures, updating client profiles and adding account messages as appropriate. Also responsible for processing various SQN related reports as well as adding/deleting Client Authorization letters from the server.
- Provide a high level of customer service to both internal and external clients by providing accurate and concise information. Make wise informed decisions within the guidelines of bank policy, department procedures and check requirements for negotiability.
- Provide feedback and update supervisor regarding trends observed while working queues or reviewing reports. Ability to complete assigned duties timely and efficiently with minimal supervision.
- Minimum 5 years of branch or bank operations experience.
- Minimum 5 years of experience with Outlook and Microsoft Office Applications.
- Must be able to work in an accurate and effective manner in a fast-paced deadline-oriented environment.
- Exercise good judgment in making decisions that impact client accounts and City National Bank operations.
- Good oral and written communication skills.
- Excellent organizational skills and detail oriented
- Ability to multi-task while maintaining a high level of quality and efficiency
- Requires knowledge of complex Bank products/processes and legal/regulatory requirements.
- Knowledge of IBS Insight, Vsoft, Synergy, , IBS Exception Processing,, or equivalent experience is preferred.
- Strong communications skills to handle complicated or sensitive information to clients, account officers or other outside parties.
- Thorough knowledge of features of a check and characteristics of fraudulent items.
- Good understanding of Reg CC funds availability policies.
- Good understanding of Reg E policies and procedures.
- Good understanding of processing ACH transactions.
- Experience working in a fast paced environment that demands strong organizational, technical and interpersonal skills.
-
Senior Specialist
1 day ago
LTIMindtree Los Angeles, United StatesAbout Us · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to m ...
-
Senior Specialist
2 days ago
LTIMindtree Los Angeles, United StatesAbout Us · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to mo ...
-
Senior Specialist
3 weeks ago
LTIMindtree Los Angeles, United StatesAbout Us · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to mo ...
-
Senior Marketing Specialist
1 week ago
Del Amo Construction Los Angeles, United StatesGeosyntec has an exciting opportunity for a · Senior Marketing Specialist · in our · Los Angeles, California · offices, or the opportunity to work remotely. The Senior Marketing Specialist will work directly with technical leads and the regional marketing team. The Senior Mar ...
-
Marketing Specialist Senior
1 week ago
Capital Group Los Angeles, United States"I can succeed as a Marketing Specialist, Senior at Capital Group." · As a Marketing Specialist Senior for the Wealth Management Asset Class Marketing team, you will report to the Marketing Senior Manager on the team. You will support the planning and execution of the Wealth Man ...
-
Senior Operations Specialist
1 day ago
Jacobs Engineering Group Inc Los Angeles, United StatesProvides client and business development support for CH2MHILL projects or pursuits - Evaluates facilities operations, maintenance and management, and recommend improvements Assists with startups, development of operational budgets, guidelines, perfor Operations Specialist, Operat ...
-
Senior Billing Specialist
6 days ago
gpac Los Angeles, United StatesGpac (Growing People & Companies) is a national search firm and we have been retained by a Los Angeles-based social services agency to search for a Senior Billing Specialist. This important organization works to address the effects of homelessness, poverty, mental and physical il ...
-
Senior Proposal Specialist
3 days ago
ABM Industries Los Angeles, United StatesThis position manages the planning, development, executables, and delivery of assigned bids, presentations, and RFP responses to our customers that effectively convey solutions, capabilities, and differentiators. This position coordinates with subjec Specialist, Proposal, Senior, ...
-
Senior Functional Specialist
1 week ago
Censeo Consulting Los Angeles, United StatesWati has over 15 years experience working in public sector organizations. She began her career at the Supreme Audit Institution of the U.S. Government (GAO). In this capacity, she worked as a policy analyst and performance auditor in various issue areas including financial market ...
-
Senior Marketing Specialist
1 week ago
Geosyntec Consultants Los Angeles, United StatesOverview: · Do you want to build an impactful career to change the world for the better? · Geosyntec has an exciting opportunity for a Senior Marketing Specialist in our Los Angeles, California offices, or the opportunity to work remotely. The Senior Marketing Specialist will w ...
-
Senior Claims Specialist
1 week ago
Providence Health & Service Los Angeles, United StatesSenior Claims Specialist - Claims Processing · Mission Hills , · California · ReqID: · 261029 · Job Category: · Claims · Schedule: · Full time · Work Location: · Facey Sepulveda Annex-Mission Hills · Shift: · Day · Description · The Senior Claims Specialist is responsible ...
-
Senior Claims Specialist
12 hours ago
Virgin Pulse Los Angeles, United StatesNow is the time to join us · Virgin Pulse and HealthComp are now Personify Health. The industrys first personalized health platform company combines health, wellbeing, and navigation solutions to deliver powerful outcomes to businesses and their people. At Personify Health, we b ...
-
Senior Accountant Specialist
5 days ago
Century Group Los Angeles, United StatesCentury Group is partnering with a client who is seeking an onsite Senior Accountant Specialist to join their team. Exact compensation may vary based on skills, experience, and location. Expected starting base salary $70,000 to $80,000 per year. · Job Description: · Manage all ...
-
Senior Research Specialist
1 week ago
Childrens Hospital Los Angeles Los Angeles, United States Full timeNATIONAL LEADERS IN PEDIATRIC CARE · Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. · Here world-class experts in medicine, education and research work together to deliver family-cen ...
-
Senior Contracts Specialist
1 week ago
Karl Storz Endoscopy-America Los Angeles, United StatesPosition will be located at one of these 3 locations. Employees will be required to go into the office 2 times a week based on location chosen - El Segundo, CA / Auburn, MA / Stafford, TX · KSEA is currently seeking a Senior Contracts Specialist to join the Revenue Operations Co ...
-
Senior Marketing Specialist
1 week ago
Colliers Los Angeles, United StatesMake your next move an expert one. · At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. · Why Colliers? · Our enterprising environment needs ...
-
Senior Claims Specialist
12 hours ago
PROVIDENCE, INC. Los Angeles, United States**Description** · The Senior Claims Specialist is responsible for the processing of complex institutional claims (stop loss, contracted, non-contracted, per diem, case rate etc.) and adjudication and claims research when necessary. Senior Claims Specialist must have knowledge of ...
-
Senior Claims Specialist
6 days ago
Marsh & McLennan Companies Los Angeles, United StatesCompany: · Marsh McLennan Agency · Description: · SENIOR CLAIMS SPECIALIST · DEPARTMENT: CLAIMS · STATUS: EXEMPT · EMPLOYEE TYPE: FULL-TIME · LOCATION: VAN NUYS · Our not-so-secret sauce. · Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a r ...
-
DC Specialist Senior
1 week ago
Capital Group Los Angeles, United States Full timeI can succeed as a Defined Contribution (DC) Specialist Senior · As a Defined Contribution Senior Specialist, you are a product specialist. You will be responsible for providing support to the intermediary sales force and institutional client/consultant relationship managers to ...
-
Senior Functional Specialist
1 week ago
Censeo Consulting Los Angeles, United StatesWati has over 15 years experience working in public sector organizations. She began her career at the Supreme Audit Institution of the U.S. Government (GAO). In this capacity, she worked as a policy analyst and performance auditor in various issue areas – including financial mark ...
Banking Operations Specialist Senior - Los Angeles, United States - City National Bank
Description
BANKING OPERATIONS SPECIALIST SENIOR
WHAT IS THE OPPORTUNITY?
This position is responsible for conducting day to day support of Deposit Services . Key responsibilities include the following: Deposit Return Item & EARNS notification processing, Holds callback, FAST/Image ATM/Bank by Mail review, SQN data signature capture, research and fee reversal requests. Additional duties include Day 2 operations for checks and ACH operations, and other activities include supporting client facing businesses with service requests. Colleague will represent the department to both internal and external clients in response to inquiries and requests.
What you will do
Must-Have*
Skills and Knowledge
Compensation
Starting base salary: $ $30.42 per hour. Exact compensation may vary based on skills, experience, and location.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
ABOUT CITY NATIONAL
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.