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    Fitness Studio Manager - New York, United States - Staffing Fitness

    Staffing Fitness
    Staffing Fitness New York, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Who We Are:

    Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.

    Summary: Manage the day-to-day operations of the studio, with Customer Safety & Satisfaction at the center of everything.

    Our Client + Job Description:

    As the team leader you will be responsible for providing leadership and daily direction to the studio team at your designated studio. This position requires the candidate to have a sound understanding of sales and operational excellence standards. This leader must also pose a high caliber approach to coaching and staff development. This role reports directly to the Franchise Owner.

    Job Responsibilities:

    Responsible for meeting performance metrics (KPI's), monthly revenue, facilities maintenance and operation needs.

    Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)

    Manage, monitor, develop and evaluate the performance of the studio team for ongoing success and growth

    Compliance and adherence to all studio policies for daily studio operations

    Responsible for on-boarding all new studio team members

    Develop and maintain a high energy studio culture with members and team employees

    Model all studio activities & responsibilities through self-involvement

    Manage disciplinary actions with Regional Manager involving all studio employees

    Be promotionally-oriented and have the ability to direct sales through company programs.

    Capable of performing all job duties of Assistant Team Lead, Head Coach and Coaches and assist them in their roles for exceptional performance.

    Operational Responsibilities:

    Responsible for 6 month and annual staff performance reviews (in collaboration with Director of Training and Development)

    Enforce & maintain all corporate policies, business practices, systems and processes.

    A minimum of 35 hours of work-week will be spent in-studio , front-facing clients

    Monitor retail inventory levels, and ensure staff is informed of all product information needed to support sales.

    Ensures that all front of house systems are followed such as proper Member Check-In, correspondences with RV Staffing Team (general and sales related), Guest Registration, retail sales, delinquent account procedures, and customer care issues

    Provide and maintain the highest level of customer service always

    Utilize effective decision making regarding customer service issues and partnering with Regional Manager when necessary.

    Promote special events for the studio on a monthly basis.

    Responsible for ensuring that the facility is clean, maintained and operationally sound always.

    Responsible for maintaining the full function of all exercise equipment, following equipment maintenance schedules.

    Able to lead the fitness floor, guiding members through workout in a safe and effective manner.

    Qualifications:

    Must possess excellent leadership and management skills to create a positive, successful environment for staff and members

    Previous management experience in the health & fitness industry strongly recommended

    Strong work ethic, integrity, and professional demeanor

    Solid verbal and written communication skills required

    Ability to multi-task and manage client and staff concerns

    Previous experience as a fitness coach or instructor, preferred

    Nationally accredited training certification or B.A. in Exercise Science or related field, preferred

    Current CPR Certification or to be obtained within three months of start date

    Excellent time management skills; must be able to manage many tasks quickly and efficiently

    Strong computer skills required with knowledge of MS office programs (Excel, Word)

    Ability to work and function in a TEAM environment

    Flexible to work early mornings, day, evening and weekend hours as needed by demands of the studio

    Health & Fitness minded people with a passion for fitness strongly preferred

    Compensation:

    $60-$65k per year

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