Workday Senior Manager - Virtual, United States - Alight

Description

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

Job Summary

The Workday Senior Manager (Absence and/or Time Tracking) leads a team of colleagues which may include managers who lead through others (manager of managers). The role collaborates at the practice area level with Resource Management, Human Resources, and Practice Leadership to determine practice alignment, training, and internal facing projects as well as continue their area of focus project work. Manages resources for multiple projects, responsible for ensuring timely and quality execution of client deliverables and consulting with clients on Workday projects. Drives the development of solutions to complex problems/projects across multiple domains or large clients. Has exposure to many large, complex, global clients. Leads the most complex Large Enterprise implementations (CDS)/projects, and leads portions of client sales meetings as Subject Matter Expert/Advisor.

Key Responsibilities

People Manager Based

• Hires, on-boards, and mentors new colleagues through partnership with the recruiting team.
• Assists colleagues in goal setting, solicits 360 feedback, assesses performance, provides feedback to colleagues, and reviews compensation periodically to ensure competitiveness, per business requirements.
• Conducts at least monthly one-on-one performance and coaching discussions with team members.
• Executes onboarding plan for the new hires with a focus on increasing the certification pass rate and accelerating assimilation.
• Partners with Resource Management on project staffing to ensure project assignments are properly aligned to team members' skill sets and personal preferences.
• Coaches and develops colleagues through constructive feedback, management of project assignments, job requirements and capabilities, as well as guiding their overall career paths.
• Ensure the team's individual internal resumes, ETC's and timecards are accurately maintained and up to date.
• Actively reviews and presents team members for promotional opportunities to senior leadership.
• Ensures accurate, timely feedback to colleagues including managing difficult conversations effectively
• Cascades information to team members via appropriate channels.
• Monitors utilization of team members to maximize revenue potential.

Project Delivery-Based:

• Responsible for leading one or more areas of the largest and most complex projects and/or multiple concurrent projects potentially over longer periods of duration.
• Responsible for managing all stages of the project for the client, from planning and design phases through testing and deployment.
• Responsible for coordinating the work of others, regardless of people management responsibilities.
• Manage project FTE, scope, budget, quality, and timeline.
• Motivate colleagues to think outside of the box and bring ideas to fruition
• Understand agendas and others' perspectives, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.
• Develop processes and methodology within and across HCM/FINs
• Provide a proactive interface between the external clients and the internal staff to ensure effective coordination and delivery of Workday projects.
• Identify and consult to touch points, dependencies, and integration aspects across and within Workday to provide a complete solution.
• Champion a Workday product area within and outside of the team.
• Responsible for client delivery and project satisfaction related to domain area.
• Integrate with other areas across Alight and functions to provide a complete solution.
• Accountable for one or more areas of large, complex clients. Ability to understand and articulate the strategic value of integrated HCM and/or FINs processes with strong business acumen.
• Lead substantive internal initiatives across domain or practice and owns/maintains substantive portions of internal content and/or methodology.
• Significantly contribute and lead individual and colleague efforts to develop internal resources via mentoring, coaching, and directing work.
• Visibility as an expert within the Workday ecosystem product groups/chats.
• Lead portions of client sales meetings. Participates in client proposal development across multiple proposals.
• Create work estimates and solutions for small to large bodies of work.

Additional business area-specific duties and responsibilities:

Senior Configuration / Integration Manager

• Manages a team(s) responsible for ensuring timely execution of ongoing client deliverables and consulting with clients on services high complexity clients.
• Manages two complex clients
• Develop solutions to complex problems/projects across multiple domains for client.
• Provides a proactive interface between the external clients and the internal staff to ensure effective coordination and delivery of Workday projects
• Directs the work of others aligned with the client to meet the client and deal model needs
• Manages team to forecast
• Oversees overall team delivery, ensuring on time and quality delivery
• Ensures team follows documented processes
• Stabilize 4+ clients successfully transitioning them from implementation to AMS services

Knowledge, Education, Certification, Skills & Technical Proficiency

• Bachelor's Degree or equivalent in technical, business, or financial discipline.
• Workday certified in HCM, Payroll, and/or Financials with ongoing successful recertification.
• Proficient in handling difficult conversations with strong soft skills for resolution.
• Strong communication skills, including synthesizing information into clear messages.
• Consultative skills to guide client and internal discussions to prompt solutions.
• Experience implementing complex business solutions under multiple deadlines.
• Effective leadership of multiple concurrent projects.
• Ability to prioritize and organize work for timeliness and quality.
• Adaptability in fast-paced environments with a creative and analytical approach.
• Advanced experience in Excel and PowerPoint.
• Problem-solving skills, including issue troubleshooting and escalation.
• Excellent verbal and written communication, articulating complex messages clearly.
• Commitment to delivery excellence and client satisfaction
• Initiative and curiosity to build skills in various areas through internal training and Workday documentation.

Work Experience

• 10-12 years relevant work experience required
• 3-5+ people management experience.
• 4+ years' Workday consulting experience
• Experience defining global HR business and systems strategy, developing system requirements and implementing practical business solutions under multiple deadlines
• Process transformation experience preferred
• Deep knowledge of specific domain(s). Preferred areas include:
• Single domain: Core HCM/Comp, Payroll, Recruiting, Data Conversion, Integrations, Reporting.
• Pair domains: Any two or more of the following: Core/Advanced Comp, Talent, Time Tracking, Absence, Learning, Benefits.
• Multi-domains (pillars): Financials-Accounting, Financials-Revenue, Financials-Spend
  

Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible.

Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

Our commitment to Diversity and Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

We welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement
We are an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

We provide reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
#LI-Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

140,900 USD

Maximum :

223,600 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.