- Services existing accounts, obtain orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential new business.
- Resolves customer complaints by investigating problems; developing solutions; making recommendations to management.
- Works closely with inside sales and production teams to ensure customer needs are met and problems are adequately resolved in a timely and complete fashion.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications; establishing personal networks; participating in professional societies.
- Provide historical records by maintaining records on territory and customer sales.
- Other related duties as assignedPreferred Education and/or Experience
- Results driven individual with high performance standards of themselves and others.
- Strong external and internal customer focus.
- Bachelor's degree in marketing, business administration, sales or related field or Associate's degree with equivalent relevant work experience
- Previous work experience in sales, management, account management, or relevant experience
- 1+ year in the metals industry with some level of product knowledge
- Strong computer skills and experience with Microsoft Office Suite
- Experience using a CRM to maximize productivity and sales effectiveness
- Strong verbal and written communication skills
- Excellent listening, negotiation, and presentation skills
- Strong interpretation and analytical skills
- Customer service oriented
- Ability to multi-task and manage multiple customer accountsThis position is performed from home when not traveling. The role routinely uses standard office equipment such as computers, phones, filing cabinets and printers. This position requires some overnight travel.
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Territory Manager - Dubuque, United States - Kloeckner Metals
Description
Job SummaryThe Territory Manager serves customers by developing and maintaining sales within an assigned geographical area, meeting customer needs, and growing Kloeckner business as aligned with company strategy.
Summary of Essential Job Functions/Responsibilities
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
