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Charlotte

    Dining Room Manager - Charlotte, United States - Southminster

    Southminster background
    Description

    Our Full-Time Benefits include:

    • Competitive pay
    • Up to 6% matching on our 403B retirement plan
    • Lowest out of pocket medical cost in the industry
    • Dental/Vision/LIFE Insurance /Short term and Long term disability
    • Free Employee Assistance Program
    • Onsite employee Meal Benefit
    • Sharonview Federal Credit Union
    • Employee On-site fitness, consignment and pharmacy
    • Bi-weekly pay-direct deposit

    ESSENTIAL FUNCTIONS/DUTIES AND RESPONSIBILITIES:


    Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, resident service and satisfaction, food quality, cleanliness and sanitation.


    • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
    • Ensure that all residents feel welcome and are given responsive, friendly, and courteous service at all times.
    • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, residents.
    • Achieve company objectives in service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
    • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
    • Make employment and disciplinary decisions consistent with Directors guidelines for approval or review.
    • Fill in where needed to ensure resident service standards and efficient operations.
    • Continually strive to develop your staff in all areas of managerial and professional development. Handle all training and in-services for servers. Serve as a role model for employees.
    • Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
    • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
    • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
    • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
    • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules, and procedures.
    • Provide advice and suggestions to Assistant General Manager and General Manager of Dining as needed.
    • Preforms other duties as assigned by AGM, GM of Dining and Director of Culinary
    • C.A.R.E. First Centered Around Residents Experience. Employee exemplifies this in all aspects of the job.
    Qualifications


    Education required:
    High school diploma or equivalent. College degree preferred.


    Experience required:
    At least three years front of the house operations and/or assistant manager experience.


    Professional license or certification requirements:
    Servsafe and Tips a plus, but not required.

    Specific skills, knowledge and abilities required:
    Must be at least 21 years of age. Be able to communicate and understand the predominant language(s) of the restaurants trading area.

    Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.

    Process excellent basic math skills and have the ability to operate a cash register or POS system.


    Our community requires proof of COVID-19 vaccination, or apply for and receive an approved exemption as a condition of employment.

    In addition, Southminster may require proof of your vaccination status for MMR, Chicken pox, hepatitis and the flu. Drug-free workplace. EEO & E-verify employer. See more detailed information on our career site.

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