eGain Jobs in United States

As Director of Platform Engineering, you will architect and lead the development of the foundational infrastructure that powers eGain's AI knowledge management platform. · Key Responsibilities · • Lead the design and evolution of eGain's core platform architecture, ensuring scala ...

We dream big and sweat details at eGain AI knowledge solution trusted by Fortune 500 clients and government agencies. · Deploy AWS infrastructure services tools for Cloud Services · Develop automation tools for routine operational tasks · Troubleshoot customer problems with produ ...

Transforming Customer Engagement with AI · eGain provides trusted knowledge infrastructure enabling customers like JPMorgan Chase & IRS to deliver real business outcomes. · We're at an inflection point where our platform has proven value in customer operations. · A strategic chal ...

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. · Responsibilities · Maintain the current IT environment (servers, desktops, networks, and devices) · Execute IT change programs, virt ...

SHARE · Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field sta ...

About eGain: · eGain provides AI-powered knowledge management solutions. · The Opportunity · We are seeking talented leaders to shape the future of how enterprises leverage AI and knowledge at scale. · Position Overview · This role will lead strategy and execution for integratin ...

Job Description: · eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. · We dream big and sweat details. · We are diverse, optimistic, and tenacious. · The responsibilities include:Designing AI-powered software tool ...

SHARE · Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field sta ...

Accounts Receivable Accountant · eGain AI knowledge solution is trusted by Fortune 500 clients and government agencies to improve customer experience and reduce cost of service. · Perform accounting duties such as journal entries, account reconciliations, flux analysis, and accou ...

At eGain AI Knowledge Hub we dream big and sweat details. · We are diverse optimistic and tenacious working with Fortune 500 clients and government agencies to improve customer experience. · Main Responsibilities · <li Build data pipelines training frameworks for experimentation ...

We're at an inflection point. Our platform is proven, our customers see tremendous value in their customer operations, · and we're sitting on 2/3 of our business and our highest growth potential right here in North America. · We need a Head of Customer Success for North America w ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. · Responsibilities · Discover client requirements and pain points to propose tailored propositions. · Demonstrate product capabilities and disc ...

SHARE · About eGain · eGain is the leader in AI knowledge management platforms for enterprises, powering generative AI transformation at some of the world's most complex organizations-from JPMorgan Chase and the Internal Revenue Service to Veterans Affairs, Liberty Mutual, and Fl ...

Director of Application Engineering RoleeGain leads in AI knowledge management solutions for enterprises. We provide a single source of truth-explainable and reliable enterprise know-how. · The successful candidate will lead engineering teams responsible for customer-facing appli ...

eGain is the leader in AI knowledge management platforms for enterprises, powering generative AI transformation at some of the world's most complex organizations-from JPMorgan Chase and the Internal Revenue Service to Veterans Affairs, Liberty Mutual, and Florida Blue. We provide ...

SHARE · Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field sta ...

SHARE · Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field sta ...

We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. · ...

eGain AI knowledge solution improves customer experience and reduces cost of service for Fortune 500 clients and government agencies. · Responsibilities · Maintain the current IT environment (servers, desktops, networks, and devices) · Execute IT change programs · ...

About eGain · eGain is the leader in AI knowledge management platforms for enterprises powering generative AI transformation at some of the world's most complex organizations-from JPMorgan Chase and the Internal Revenue Service to Veterans Affairs Liberty Mutual and Florida Blue. ...