- Key Responsibilities
- Resolve customer questions about eGain Cloud SaaS solutions via phone, chat, and email
- Troubleshoot customer problems working with product engineering teams
- Bachelor's degree in a STEM discipline required
- Aptitude for solving complex problems using logical thinking
- Technical skills are not specified but any such would be valued as long you have business acumen
- Tackle complex technical issues independently or under supervision.
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- Tackle complex technical issues independently or under supervision.
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Analyst I, Solution Success - Sunnyvale - eGain
Description
Trusted by Fortune 500 clients and government agencies, eGain AI knowledge solution improves customer experience and reduces cost of service. Top rated by Gartner, it orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
Requirements:
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Solution Customer Success Manager
Only for registered members Palo Alto
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Solutions Architect, Customer Success
Only for registered members San Mateo, California
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Solutions Architect, Customer Success
Only for registered members San Mateo, CA
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Solutions Architect, Customer Success
Full time Only for registered members San Mateo
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Customer Solutions Engineer
Full time Only for registered members Sunnyvale
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Software Engineer, Web App Development
Full time Only for registered members Sunnyvale
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ASIC/SoC Presales Applications Engineer - 12953
Only for registered members Sunnyvale
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Customer Solutions Engineer
Only for registered members Sunnyvale
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Solutions Architect
Only for registered members Sunnyvale
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Customer Solutions Engineer
Only for registered members Sunnyvale
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Senior Applications Engineer
Only for registered members Sunnyvale
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Security Project Manager
Only for registered members Sunnyvale
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Director of Business Development
Only for registered members Sunnyvale
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Business Development Director
Only for registered members Sunnyvale
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Business Development Director
Only for registered members Sunnyvale
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Business Development Director
Only for registered members Sunnyvale
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Technical Recruiter
Only for registered members Sunnyvale
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AI Solutions Architect
Only for registered members Sunnyvale
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Sales Account Management, Sr Staff
Only for registered members Sunnyvale
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Business Data Scientist, AI/ML, Cloud
Full time Only for registered members Sunnyvale
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Solution Architect
Full time Only for registered members Sunnyvale