Solutions Architect, Professional Services - Sunnyvale - eGain

    eGain
    eGain Sunnyvale

    21 hours ago

    $130,000 - $190,000 (USD) per year *
    Description

    SHARE
    Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
    We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
    Ride the AI Knowledge Revolution
    The enterprise world just woke up: trusted knowledge isn't a nice-to-have-it's the fuel AI runs on. At eGain, we've spent years building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a Solutions Architect who can turn that technology into transformative implementations that solve real business problems.
    The Opportunity
    Join us at the intersection of AI and enterprise knowledge management. You'll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn't just implementation work-you're helping shape how the world's largest organizations harness AI to serve their customers. If you want to be at the forefront of the AI knowledge revolution, building solutions that matter for brands that define industries, this is your moment.
    What You'll Do

    • Architect AI-powered knowledge solutions based on the eGain AI Knowledge Method
    • Integrate eGain AI Knowledge Hub with other systems in the enterprise
    • Lead technical workshops and discovery sessions with customer stakeholders
    What You Bring
    • Bachelor's degree in Computer Science or a related field from a top-tier university
    • 3 to 5 years as a Solutions Architect implementing enterprise solutions for large organizations
    • Proven experience deploying and optimizing AI applications in production enterprise environments
    • The ability to lead technical workshops, translate business requirements into architecture, and earn trust from both IT teams and business stakeholders
    If you're ready to architect solutions that put knowledge at the center of enterprise AI, let's talk.
    Our Hiring Process is "Easy with eGain"
    Step 1
    Written test
    • Aptitude section - this is a GRE style test (60 minutes or less)
    • Functional section - this is a take-home test
    Step 2
    Panel interview (in-person at eGain Sunnyvale office)
    Next step
    Email your resumé to [email protected] with the position title "Solutions Architect, Professional Services" in the email subject.
    Compensation
    • Base salary is $170,000 per year.
    • Stock options.
    * This salary range is an estimation made by beBee
  • Work in company

    Direct Service Professional

    Only for registered members

    The Direct Service Professional provides one-to-one support to an adult with developmental disabilities in his own apartment and in the community. This position focuses mainly on supporting daily self-care routines and helping and ensuring the client safety and successful partici ...

    Sunnyvale, CA

    1 month ago

  • Work in company

    Director of Professional Services

    Only for registered members

    We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. · Care to join us? · Strategic Practice Leadership · Bizness Planning: Create and execute short-term (0-6 month) and mid-term (1-2 year) strategic plans for the ...

    San Francisco Bay Area

    3 weeks ago

  • Work in company Remote job

    Director of Professional Services

    Only for registered members

    We are recruiting a delivery-led Director role for a senior leader who thrives on owning outcomes at scale. · You will take full responsibility for two of the company's most strategic global enterprise accounts , high-visibility relationships with the potential to scale beyond $1 ...

    San Francisco Bay Area

    3 weeks ago

  • Work in company

    Head of Professional Services, US

    Only for registered members

    This is your chance to change the way knowledge works in the modern enterprise.As Head of Professional Services for the US, you'll build and lead an organization that not only delivers exceptional customer outcomes but also cultivates a thriving ecosystem of delivery partners and ...

    Sunnyvale

    1 month ago

  • Work in company

    Professional Services Consultant

    Only for registered members

    Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and their ideas ...

    Cupertino $219,024 - $263,900 (USD) Full time

    1 week ago

  • Work in company

    Professional Services Consultant

    Only for registered members

    Summary · Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and th ...

    Cupertino $219,024 - $263,900 (USD)

    1 week ago

  • Work in company

    Professional Services Consultant

    Only for registered members

    Summary · Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn't have imagined, and now, can't imagine living without. It's the diversity of those people and th ...

    Cupertino, CA

    1 week ago

  • Work in company

    Professional Services Engineer

    Only for registered members

    Description · Fortinet is growing and we are looking to hire Professional Services Engineers to join our team in Santa Clara, CA. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to d ...

    Santa Clara, CA, United States $70,000 - $125,000 (USD) per year

    1 week ago

  • Work in company

    Cafe Service Professional

    Only for registered members

    · Summary/Objective: · The Service Professional is responsible for setting the tone in the café by providing an exceptional hospitality experience and following Bluestone Lane's Steps of Service at all times. They are responsible for educating guests about the premium nature of ...

    Los Altos, CA

    1 week ago

  • Work in company

    Professional Services

    Only for registered members

    About Zscaler · Zscaler is a pioneer and global leader in zero trust security. The world's largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transfo ...

    San Jose

    3 days ago

  • Work in company

    Professional Services

    Only for registered members

    About Zscaler · Zscaler is a pioneer and global leader in zero trust security. The world's largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transfo ...

    San Jose Internship

    3 days ago

  • Work in company

    Solutions Architect, Professional Services

    Only for registered members

    We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. · ...

    Sunnyvale, CA

    3 weeks ago

  • Work in company

    Professional Services Sales Architect

    Only for registered members

    As Professional Services Sales Architect, you will architect our customers' security transformation, · serving as the strategic bridge between our technology and their critical business outcomes. · Partner with Services Sales Managers to develop and execute strategies. · Lead hig ...

    Santa Clara $222,000 - $304,500 (USD)

    1 month ago

  • Work in company

    Professional Services Sales Architect

    Only for registered members

    We are a company built on the foundation of challenging and disrupting the way things are done. We're looking for innovators who are as committed to shaping the future of cybersecurity as we are. · 8+ years of experience in security, infrastructure or cloud technologies. · Bachel ...

    Santa Clara $222,000 - $304,500 (USD)

    1 month ago

  • Work in company

    Professional Services Delivery Manager

    Only for registered members

    We are seeking a Professional Services Delivery Manager to lead day-to-day execution of customer onboarding and deployment across ITMC and 101VOICE. This role is responsible for ensuring all projects are delivered on time, on budget, and with consistent quality, while strengtheni ...

    Santa Clara

    1 day ago

  • Work in company

    Senior Associate, Professional Services

    Only for registered members

    We're an AI-driven SaaS automation provider for corporate finance that automates back-office business processes involving tasks, analytics and responses in Accounts Payable and Accounts Receivable. · Join Auditoria's growing Professional Services team as a Senior Associate where ...

    Santa Clara

    1 month ago

  • Work in company

    Professional Services Sales Architect

    Only for registered members

    This role is for an experienced sales architect who will partner with services sales managers to drive adoption of professional services across core and specialized account teams. Key responsibilities include leading high-impact transformation workshops with c-level executives, a ...

    Santa Clara

    1 month ago

  • Work in company

    Professional Services Delivery Manager

    Only for registered members

    We are seeking a · Professional Services Delivery Manager · to lead day-to-day execution of customer onboarding and deployment across ITMC and 101VOICE. This role is responsible for ensuring all projects are delivered · on time, on budget, and with consistent quality · , while st ...

    Santa Clara, CA

    1 day ago

  • Work in company

    Professional Services Delivery Manager – Networking

    Only for registered members

    Company Description: · IT Management Corporation (ITMC) and its UCaaS division, 101VOICE, deliver mission-critical technology solutions to State, Local Government, Education, Healthcare, and public sector organizations. Since 2009, we have helped institutions modernize and secure ...

    Santa Clara, CA

    2 days ago

  • Work in company Remote job

    Director, Professional Services NetSec

    Only for registered members

    We are looking for innovators who are as committed to shaping the future of cybersecurity as we are. · ...

    Santa Clara, CA

    1 month ago

  • Work in company

    Professional Services Sales Architect

    Only for registered members

    Job SummaryThis role is for Professional Services Sales Architect at Palo Alto Networks. The candidate will partner directly with Services Sales Managers to drive adoption across our Core and “Speedboat” (specialized) account teams. · ...

    Santa Clara

    1 month ago

Jobs
>
Solutions architect, professional services
>
Jobs for Solutions architect, professional services in Sunnyvale