Leesa Smith

I am currently pursuing an Associate’s Degree in Applied Science, with a focus in Medical Administration, a track I intentionally chose to build a strong, well-rounded skill set that translates across multiple industries. I have also earned my Data Entry Certification, reinforcing my ability to work accurately, efficiently, and with attention to detail in fast-paced environments.

I am known for being detail-oriented, reliable, and solution-driven, with strong communication and leadership skills. People often come to me for problem solving, troubleshooting, and clear solutions, especially in situations that require patience, adaptability, and a calm approach. I thrive in roles that balance operational accuracy with meaningful human interaction.

My professional background includes experience in customer service, call center environments, and team-based settings, where de-escalation, empathy, and effective communication are essential. I take pride in my ability to learn quickly and step into responsibility with confidence—one of my proudest accomplishments being a promotion to Assistant Manager after only one week out of training, reflecting my strong work ethic, dependability, and leadership potential.

What drives me most is helping others—whether that’s supporting customers, assisting teammates, or contributing to a positive and efficient workplace. I enjoy environments where I can stay organized, solve problems in real time, and build genuine rapport with the people I serve.

I am open to opportunities in retail, customer experience, administrative support, and service-focused roles, where strong communication, adaptability, and reliability are valued.

Customer-focused professional with experience in service-driven and team-based environments. Known for being reliable, detail-oriented, and solutions-driven, with strong communication and problem-solving skills. Recognized for adaptability and leadership potential, including a promotion to Assistant Manager shortly after training. Brings a people-first approach and a strong work ethic to roles that value customer experience, teamwork, and operational support.

Currently pursuing an Associate’s Degree in Applied Science, with a focus in Medical Administration, while building a versatile skill set applicable across service, administrative, and customer-focused roles. Also holds a Data Entry Certification, demonstrating strong attention to detail and accuracy.