Laurie Cohen

I am writing to express my enthusiastic interest in available Retail Sales positions at Chicos. With over thirty years of experience in customer-facing roles, I possess a proven track record of providing exceptional service and exceeding customer expectations.

Throughout my career, I have consistently demonstrated a strong ability to:

• Build rapport and cultivate lasting customer relationships.
• Effectively communicate product knowledge and address customer inquiries.
• Drive sales through proactive engagement and personalized service.
• Achieve and exceed sales targets while maintaining a high level of customer satisfaction.
• Contribute to a positive and productive team environment.

My strong communication, interpersonal, and problem-solving skills enable me to effectively understand customer needs and provide tailored solutions. I am a highly motivated and results-oriented individual with a strong work ethic and a passion for delivering an outstanding customer experience.

In my previous roles as Office Manager, and Executive Administrative Assistant and Virtual Assistant,  I was responsible for front line Customer Service for internal and external customers. I am proficient in multi-line phone systems, Excel report generation, scheduling appointments, greeting visitors, handling inquiries, MS Office software, and expense reporting. I am also a highly organized and detail-oriented individual with excellent communication and interpersonal skills, enabling me to build strong relationships with clients and colleagues alike.   

I believe my skills and experience align perfectly with the requirements of this position, and I am eager to contribute to the success of your team.

I have a Bachelors in Business Administration.