Gene Jones

Hardworking, reliable individual equipped with expert knowledge of cleaning equipment, products, and techniques. Accustomed to successfully managing high-volume work with little oversight, including examining shipments and facilitating vendor resolutions. Excellent document management and deadline monitoring skills. Detail-oriented with years of experience and excellent coordination skills. Highly organized and skilled in data entry. Bringing aptitude for driving productivity and comprehensive understanding of professional shipment lifecycle. Broad background, including management, customer service and general warehouse operations. Vast experience in all aspects of loading and transporting materials. Highly efficient in leading shipping and receiving operations. Able to lift heavy objects. Flexible schedule and available for all shifts. Familiar with all aspects of logistics, shipping and receiving and general warehouse operations. Demonstrated ability to complete tasks accurately despite interruptions and competing demands. Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record. Authorized to work in the US for any employer 

Associate
Giant – Reading, PA
January 2025 to February 2025
• Prepare and bake goods to fill shelves to be sold
• Clean equipment in the Bakery
• Sort and stock frozen foods

Custodian
Tulpehocken School District – Bernville, PA
December 2024 to January 2025
• Performed daily custodial duties such as sweeping, mopping, vacuuming, and dusting of all areas. 
• Maintained janitorial supply inventory by checking stock to determine inventory levels. 
• Secured facility at end of shift by locking doors and windows
• Collected trash from bins located throughout the facility on a daily basis
• Stocked restroom dispensers with toilet tissue and paper towels as needed
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses. 
• Stripped, sealed, finished, and polished floors to maintain longevity and health. 
• Kept business entrances clean, tidy, and professional in appearance. 
• Steam cleaned and shampooed carpets.
• Handled mixed and stored chemical cleaners in compliance with safety regulations.

Custodian  
Riverview Christian Early Learning Center- Reading, PA
March 2016 to June 2024
• Performed daily custodial duties such as sweeping, mopping, vacuuming, and dusting of all areas. 
• Maintained janitorial supply inventory by checking stock to determine inventory levels. 
• Secured facility at end of shift by locking doors and windows
• Collected trash from bins located throughout the facility on a daily basis
• Stocked restroom dispensers with toilet tissue and paper towels as needed
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses. 
• Stripped, sealed, finished, and polished floors to maintain longevity and health. 
• Kept business entrances clean, tidy, and professional in appearance. 
• Steam cleaned and shampooed carpets.
• Handled mixed and stored chemical cleaners in compliance with safety regulations.

Landscaping Supervisor 
Kirks Lawn Care - Limerick, PA 
March 2016 to February 2020 
• Designed layouts for projects according to client budgets, desires and available space 
• Recruited and hired workers, in addition to supervising and monitoring daily performance 
• Inspected completed work to maintain high-standards of finished projects 
• Delegated and assisted with tasks related to landscaping, lawn cultivation and tree pruning 
• Supervised day laborers in completing large landscaping projects 
• Monitored project progress to enforce adherence to deadlines and quality standards 
• Established and enforced procedures and work standards, promoting team performance and safety 
• Communicated with current and prospective customers regarding services and pricing 
• Reviewed contracts and project requirements to determine service, equipment and personnel needs 
• Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds 
• Provided outstanding landscaping service to new and long-standing customers by attending closely to concerns and developing solutions

Shipping And Receiving Manager 
Reitenouer Trailers Inc - Birdsboro, PA 
October 2011 to October 2014 
• Maintained accurate and current order and shipment forms, inventory documentation and customer records 
• Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement 
• Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets 
• Managed vendor relationships to support supply chain and maintain product quality 
• Considered specific product requirements and accessibility when managing and organizing storage areas 
• Safely operated equipment such as fork lifts and pallet jacks and trained others in proper usage 
• Led team engaged in delivering assistance to customer service department on daily basis 
• Monitored multiple databases to keep track of all company inventory
• Improved efficiency by supervising staff working in warehouse

Landscaper 
Steve Bollinger Landscaping - Fleetwood, PA 
April 2004 to September 2013
• Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health 
• Cleared pathways of overgrowth and debris or hazards such as snow 
• Selected bulbs, bushes, trees and flowers for planting 
• Prepared soil and gardens for planting with mulch and sod 
• Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds 
• Protected customer lawns by applying weed and pest control chemicals
• Trimmed shrubbery and trees and carried out general garden maintenance 
• Pruned trees and bushes to improve visibility and shapes 
• Fertilized, cultivated and weeded soil 
• Checked all machinery and performed routine maintenance to prevent machine malfunction 
• Operated and maintained basic landscaping equipment and vehicles
• Applied fertilizers and pesticides to lawns and grounds on regular basis to control weeds, insect infestation diseases and to maintain soil fertility
• Effectively removed poison ivy and other harmful plants while wearing protective gear 
• Safely operated equipment to maintain grounds and to remove trees

Line Cook 
Blind Hartman's Tavern - Reading, PA 
February 2009 to June 2011 
• Maintained consistent quality and high accuracy when preparing identical dishes every day 
• Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food 
• Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports
• Kept stations stocked and ready for use to maximize productivity 
• Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections 
• Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware 
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items 
• Operated all kitchen equipment safely to avoid injuries 
• Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance 
• Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service 
• Set up and performed initial prep work for food items such as soups, sauces and salads 
• Washed and peeled ingredients to prepare for use in different meals and recipes 
• Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items

Banquet Server 
Inn At Reading - Wyomissing, PA 
July 2007 to June 2009 
• Set up for events with attendees, preparing serving and appetizer trays and setting tables
• Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies 
• Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness 
• Assisted kitchen staff with food counts by determining number of items required for complete service 
• Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction 
• Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options 
• Arranged each place setting attractively and verified all items were clean and free from water spots and chips 
• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation 
• Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination
• Cleaned and inspected food preparation areas for safe and sanitary food-handling practices 
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales 
• Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution 
• Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers 
• Walked among tables and refilled water and beverage glasses or took orders for more drinks and food

Pizza Delivery Driver 
Dominoes - Reading, PA 
June 2005 to July 2006 
• Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience 
• Entered customer orders to document sales 
• Utilized social skills to promote positive relationship building with customers 
• Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions 
• Consulted with customers to gain feedback and address concerns with products or services 
• Ensured all product displays met company specifications regarding placement, date codes and pricing
• Collected payment from customers, made change and provided receipts 
• Drove delivery vehicles to serve customers 
• Maintained positive attitude and diplomacy when dealing with customers and other team members

Cashier
Cappuccino Café - Wyomissing, PA
April 2004 to December 2005 
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
• Drove sales and add-on purchases by promoting specific item options to customers
• Warmly greeted visitors to promote great customer service and positive ordering experience 
• Complied with safety and sanitation guidelines to ensure the health and wellbeing of customers and other staff 
• Communicated with customer to provide menu offering details and assist with decision-making 
• Talked pleasantly with customers while taking orders and promoted positive image for business 
• Answered guest questions with the most accurate and updated information available 
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations 
• Restocked napkins, condiments and utensils at self-service areas during slow periods 
• Poured hot beverages and filled soft drink cups to deliver to waiting guests

Furniture Delivery Driver 
Aarons Rentals - Reading, PA 
May 2003 to March 2004 
• Contacted customers prior to delivery to coordinate delivery times • Completed daily pre-trip inspection checklist before first delivery 
• Picked up and delivered cargo in box truck with expert knowledge of roads, highways and interstates 
• Pulled and reviewed daily customer tickets to successfully fulfill orders 
• Engaged in delivering assistance to customer service department on daily basis 
• Operated motor vehicles without accident 
• Verified contents of daily inventory loads against Bills of Lading 
• Loaded and unloaded trailers and trucks each day

Distribution Center Associate 
Boscovs - Exeter, PA 
January 2000 to June 2002 
• Maintained accurate and current order and shipment forms, inventory documentation and customer records
• Considered specific product requirements and accessibility when managing and organizing storage areas 
• Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets 
• Managed day-to-day shipping and receiving by overseeing packages
• Examined incoming shipments to verify quantity and quality

Cook 
Muhlenburg, PA 
February 1996 to September 1998 
• Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food 
• Established and maintained open, collaborative relationships with kitchen team to maximize efficiency 
• Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items 
• Maintained consistent quality and high accuracy when preparing identical dishes every day 
• Set up and performed initial prep work for food items such as soups, sauces and salads 
• Operated all kitchen equipment safely to avoid injuries 
• Enforced proper sanitation practices to prevent spoiling or contamination of foods 
• Precooked garnishes such as bacon pieces for later use to top off fresh dishes 
• Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures 
• Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance

Education 
Business Management 
Reading Area Community College -Reading, PA 
March 2005

GED
Reading High School - Reading, PA
June 1997