Elizabeth Del Risco Montoya

Customer‑focused professional with 2+ years of experience in safety‑driven, service‑oriented, and fast‑paced environments, including childcare, coaching, food operations, and leadership roles. Proven ability to remain calm under pressure, ensure safety, communicate clearly, resolve conflict, and deliver exceptional customer service to diverse populations. Completed multiple flight‑attendant‑related training courses covering cabin safety, emergency procedures, crew resource management, tourism, and customer care. Fluent in English and Spanish, with intermediate Portuguese, Italian, and recognized for professionalism, adaptability, and teamwork, key qualities of a successful Flight Attendant.

I have over two years of experience working in safety-focused, customer-facing, and fast-paced environments, where clear communication, professionalism, and calm decision-making were essential. My background includes roles in childcare education, caregiving, coaching, camp operations, and food service management, all of which required constant situational awareness and strict adherence to safety procedures.

Throughout my roles, I have been responsible for supervising groups, managing arrivals and departures, enforcing rules, responding to emergencies, and providing first aid, while maintaining a welcoming and inclusive environment. I have regularly served as a primary point of contact for families and guests, addressing questions, resolving concerns, and ensuring positive experiences.

I also bring leadership experience, having managed operations, coordinated schedules, and supported team members in high-volume settings. I am CPR, AED, and First Aid certified, accustomed to working variable schedules, and experienced in collaborating with diverse teams. Additionally, I am multilingual in English and Spanish, with intermediate Portuguese, which allows me to communicate effectively with people from varied cultural backgrounds.

Overall, my experience reflects a strong foundation in safety, customer service, teamwork, and adaptability, preparing me well for roles in aviation and guest services.

I bring over two years of experience working in safety-focused, customer-facing roles within fast-paced and regulated environments. My professional background includes childcare education, caregiving, coaching, camp operations, and food service management, where I was responsible for ensuring safety, communicating clearly, managing arrivals and departures, resolving concerns, and responding calmly to emergencies.

I hold a High School Diploma from Mariner High School and completed a Criminal Justice program at Sno-Isle Skills Center, where I gained foundational knowledge in safety procedures, ethics, and regulatory compliance. In addition, I have completed multiple flight-attendant-related training courses covering cabin safety, emergency and crisis management, crew resource management, customer service excellence, and travel and tourism.

Together, my education and work experience reflect a strong foundation in safety awareness, professionalism, teamwork, adaptability, and customer service, preparing me well for roles in aviation and airport guest services.