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information technology specialist i - Yolo County, United States - State Teachers' Retirement System
Description
Job Description and Duties
The CalSTRS IT Infrastructure & Operations Division is seeking a motivated individual to work as an Information Technology Specialist I on the IT Infrastructure/Client Technology Infrastructure Team within the Technology Services Branch.
The IT Infrastructure and Operations Division manages the core technology infrastructure needed to support the CalSTRS business. This infrastructure includes client technology; network, servers, and storage infrastructure; and technology disaster recovery. The IT Infrastructure and Operations Division also provides technology related operational support for CalSTRS. The IT Infrastructure and Operations Division is comprised of the following team: Client Technology Infrastructure, Client Technology Services, Technology Disaster Recovery, Network Infrastructure, and the Service Desk.The Technology Services Branch is committed to providing quality and timely technical support and services to the organization. Technology Services provides resources to successfully meet the technical demands of the organization.Under the direction of the Client Technology Infrastructure Manager, the Information Technology Specialist I operate as the Desktop Application Specialist and is responsible to apply in-depth technical knowledge to perform tasks requiring innovative problem-solving within broadly stated and non-specific guidelines. The incumbent provides end-user computing services and support and performs tasks to improve services for personal computing devices and to monitor and improve the processes for supporting these devices. The Desktop Application Specialist is also responsible to develop job-aids or processes for technical staff, and works closely with other IT Infrastructure and Operations staff to deliver quality products and services.The ideal candidate will possess the following skills:
•Broad knowledge of IT infrastructure and application support models, both cloud and on-premises
•Knowledge and experience with managing desktop applications, both on physical devices and virtual machines
•Excellent interpersonal, oral, and written communication skills
•Experience collaborating across multiple technical teams to facilitate technical troubleshooting
•Experience in creating and maintaining technical support documents for all levels of technical staff and management
•Ability to work independently on projects or assignments without detailed instructions, adapting to change as needed
•Understanding of ITIL framework standards
•Knowledge in creating and deploying desktop images
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
Telework Information: We offer a hybrid approach including in-office and remote work solutions with staff working on-site at our Headquarters in West Sacramento 2-3 days per week.
Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.
You will find additional information about the job in the .
Working Conditions
All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.
Special Requirements
Exam This position requires a current Information Technology Specialist I Exam. If you need to take the exam or if your score has expired, to gain list eligibility.Background Investigation
Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.
CalSTRS Disclosure Requirements
This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the that applies to CalSTRS team members and the , which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a .
California State Civil Service Employee Benefits Summary Benefit Description Additional Information New Employee Benefits Orientation Page
Summary review of benefits available to you as a new State Civil Service employee. State Civil Service Act
Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act.
Salaries and Civil Service Pay ScalesInformation regarding salary ranges for State Civil Service employees, as well as the Civil Service Pay Scales, the official salaries for all state jobs.
Review the specifics of represented state employee collective bargaining contracts.
RetirementLearn more about the defined benefit plan that is offered to state employees through the California Public Employees' Retirement System (CalPERS) based on years of service, age and final compensation. CalPERS also offers disability retirement, partial service retirement, and death benefits for eligible employees.
401(k) and 457(b) Plans (Savings Plus)
Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit. This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees. You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.
California State Civil Service Employee Benefits Summary - Specific Benefits Specific Benefits Additional InformationCash In Lieu of Health and/or Dental Benefits (Cash Option)
Allows you to receive cash in lieu of state-sponsored health and/or dental benefits insurance if you have other qualifying medical and/or dental coverage through a spouse, domestic partner, parent or other source.
Common Carrier Travel and Accident Insurance – for Excluded Employees OnlyOffers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.
Commute ProgramVoluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.
Consolidated Benefits (CoBen)Provides a benefit allowance, rather than specific contribution amounts for health, dental and vision benefits. You may receive additional taxable income each month, depending on the total cost of the benefit plans you choose.
Consolidated Omnibus Budget Reconciliation Act (COBRA)Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.
Death BenefitsBenefits available to legal survivors and/or designees of state employees; see "Planning Ahead" handbook.
Planning Ahead Handbook | Dental BenefitsOffers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.
Employee Assistance ProgramEmployer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.
Group Legal Services Insurance
Voluntary, employee-paid plan that provides comprehensive legal coverage designed to meet most common personal legal needs. Available to eligible employees and their eligible dependents.
Voluntary, employee-paid plan that replaces a portion of the employee's income in the event the employee is unable to work for six months or longer due to a covered illness or injury.
Health BenefitsOffers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.
CalPERS Health and WellnessPromotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.
Long-Term Care ProgramOffers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.
Part-time, Seasonal, and Temporary Retirement ProgramOffers a retirement savings program for part-time, seasonal and temporary employees who are not covered by CalPERS or Social Security.
Reimbursement AccountsAllows you to set pre-taxed money aside in a reimbursement account to pay for certain kinds of medical and dependent care expenses. You can increase your take home pay and decrease your taxable income.
Third-Party Pre-Tax Parking Reimbursement Account ProgramAllows you to deduct a specific pre-tax amount for work-related parking fees from your pay. Available to employees who drive a personal vehicle to work or to a location from which the employee commutes to work and pays for parking.
Vision BenefitsEmployer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses. An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.
