- Responsible for maintaining case management files, and providing supportive services and referrals.
- Conduct intake process and assist clients in establishing educational and occupational goals.
- Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
- Identify support services needed and make appropriate referrals and orient new clients to referred programs.
- Conduct workshops for the diverse populations of a specific communities.
- Assist clients in the proper completion of job applications and resumes for employment opportunities.
- Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
- Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and with Virtual Gateway services, including food stamps and health insurance.
- Perform other related duties as assigned from time to time.
- Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required.
- Demonstrated proficiency in Microsoft Word and Excel required.
- Excellent oral and written communication skills.
- Bilingual skills as needed.
- Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
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Case Managers - Boston, United States - Action for Boston Community Development, Inc., (ABCD)
Description
Key ResponsibilitiesSkills, Knowledge and Expertise
Why Work Here
ABCD is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.To fulfill this purpose, ABCD uses a comprehensive approach that systematically addresses the range of barriers faced by households in poverty, from day-to-day crises to long-term needs for jobs and education.