Jobs
>
New York City

    Seasonal Sales Coordinator - New York, United States - The Empire State Realty Trust

    The Empire State Realty Trust
    The Empire State Realty Trust New York, United States

    2 weeks ago

    Default job background
    Description
    Title: Seasonal Sales Coordinator

    Department: OBS Sales

    Reports To: VP, Revenue - OBS

    Location: New York, New York

    FLSA: Full-Time, Non-Exempt

    COMPANY SUMMARY

    The Empire State Building Observatory (ESBO) is New York's City most iconic, the most Instagrammed U.S. landmark, and the world's most famous building that has wowed millions of global visitors as they witnessed the jaw dropping views whether from its popular 360-degree, open-air Observatory, or its 102nd floor floor-to-ceiling glass enclosed viewing gallery. We are a wholly owned subsidiary of Empire State Realty Trust.

    The team at ESBO is a collection of diverse individuals with a shared passion for excellence. We seek a Temporary Sales Coordinator with a strong focus in customer service to respond to inquiries and to secure booking requests.

    The ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience ). Within the museum's more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930's complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands – but beware, you might feel the power of this fearsome ape firsthand

    The renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building's achievement as the first building in the Americas to receive the WELL Health-Safety Rating.

    Overall, the Guest feedback has been stellar New York Times' quote: "...exhilarating and intimate."

    Are you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a "best-in-class" attraction that requires excellence in all that we undertake.

    ABOUT EMPIRE STATE REALTY TRUST

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of modernized, amenitized, and well-located office, retail, and multifamily assets and the Observatory deck attraction in ESRT's flagship Empire State Building – the "World's Most Famous Building". The Company is the recognized leader in energy efficiency and indoor environmental quality. As of March 31, 2024, ESRT's portfolio is comprised of approximately 8.6 million rentable square feet of office space, 0.7 million rentable square feet of retail space and 727 residential units. More information about Empire State Realty Trust can be found at and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn.

    The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it We are CertifiedTM as a Great Place to Work by the global authority, Great Place to Work, on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision.

    POSITION SUMMARY

    The Empire State Building Observatory (ESBO) is seeking a Seasonal Sales Coordinator to join the Sales team. Your primary responsibility will be to support the Sales Team with inbound inquiries and booking requests. This role requires a passion for hospitality, strong communication skills, and a keen ability to engage with visitors from diverse backgrounds.

    RESPONSIBILITIES
    • Deliver superior and timely service to all online Guest inquiries
    • Provide "best-in-class" service to visitors with general inquiries about the Empire State Building Observatory, including ticket prices, hours of operation, and accessibility
    • Respond within 24 business hours to sales inquiries via phone, email, and Salesforce inboxes
    WHAT SUCCESS LOOKS LIKE
    • Meet and exceed ESBO service standards by answering all inquiries within 24 business hours
    • Manage multiple inquiries and bookings simultaneously without compromising quality or accuracy
    • Able to multi-task, problem solve, and time manage efficiently
    • Strong collaborator and communicator
    REQUIRED SKILLS/ ABILITIES
    • Exceptional written and oral communication skills
    • Outstanding customer service skills
    • Strong proficiency in MS Office (Excel, Word, PowerPoint)
    • Proven ability to drive results, meet deadlines, and exceed targets in a fast-paced and competitive environment
    • Proficiency in sales technology and CRM software
    • Excellent multi-tasking, organizational, and time management skills
    EDUCATION & EXPERIENCE
    • Bachelor's degree in Business Administration preferred
    • Three to five years of experience in hospitality or travel and tourism
    WHAT YOU CAN EXPECT

    At ESRT, like our tenants, our employees come from everywhere. We foster a richly diverse work environment that captures top talent and cultivates the best ideas. By focusing on inclusion and celebrating our differences, we create even greater value — in business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive, and equitable work environment where our employees can thrive. In addition, ESRT employees embody our Company Culture & Success Factors -
    • Adaptable – you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently
    • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
    • Dependable – you take a strong sense of ownership and accountability over your work
    • Passionate – you keep up with industry trends and are excited about the potential to propel the industry forward with a "roll-up-your-sleeves" attitude
    • Curious – you consistently look for new ways to work smarter, not just harder
    • Ethical – you treat others with respect, and embrace and contribute to a culture of diversity and inclusion
    • Positive – you possess a service-oriented attitude with excellent follow through
    The hourly rate for this position is $24/hr.

    ESRT is an affirmative action and equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Accommodations are available for applicants with disabilities.
  • RemX | The Workforce Experts

    Sales Coordinator

    1 week ago

    RemX | The Workforce Experts New Jersey, United States

    International Sales Coordinator - Remote Fridays- Fluent in English/Spanish-Amazing Company Culture · We are seeking a Sales Coordinator to join our team. The Sales Coordinator will provide support to the sales team and assist in achieving targets. This role requires excellent or ...

  • Seen Media Group

    Sales Coordinator

    2 weeks ago

    Seen Media Group New York, United States

    We are looking for a highly motivated and organized Sales Coordinator to join our sales team. This job is currently fully remote, with plans of going back to an office in the future. Sales Coordinators are responsible for providing day-to-day admin for 1-2 Account Executives to e ...

  • Four Seasons Hotels and Resorts

    Sales Coordinator

    1 week ago

    Four Seasons Hotels and Resorts New York, United States Full time

    About Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...

  • The Standard, High Line

    Sales Coordinator

    1 day ago

    The Standard, High Line New York, United States

    ***MUST HAVE RECENT HOTEL EXPERIENCE*** · Company Background · The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit, and a true creative attitude. It is a destination layered with events and amusements that le ...

  • Sun Communities, Inc.

    Sales Coordinator

    1 week ago

    Sun Communities, Inc. Holland, United States Full time

    Are you an administrative professional looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Communities and embark on an exciting new opportunity We are looking for a Sales Coordinator to handle the routine sales office work ...

  • iHeartMedia

    Sales Coordinator

    2 weeks ago

    iHeartMedia New York, United States Full time

    What We Need: · We're seeking a skilled Sales Assistant to act as an extension of our sales team What You'll Do: · Responsible for understanding and supporting the sales process/procedures used by Katz Media Grou Sales teams · Enter and revise orders · Submit special billing re ...

  • Companalyst

    Sales Coordinator

    1 week ago

    Companalyst New York, United States

    Sales Coordinator in ButterflyMX · **Sales Coordinator** · POSTED ON 2/16/2022 AVAILABLE BEFORE 5/15/2022 ButterflyMX New York, NY Remote Full Time Job Posting for **Sales Coordinator** at **ButterflyMX** Receive alerts for other **Sales Coordinator** job openings Estimation f ...

  • Convene

    Sales Coordinator

    1 week ago

    Convene New York, United States

    **Sales Coordinator** · **at Convene** · New York, NY · **About You:** · The Sales team is looking for a Sales Coordinator who will be responsible for supporting Account Executives in a fast paced, fun selling environment. · Our Sales Coordinators play an important role in a ...

  • Univision

    Sales Coordinator

    1 week ago

    Univision New York, United States

    ABOUT THE ROLE & TEAM:The Sales Coordinator will be responsible for daily account maintenance in all aspects of the order process. The Sales Coordinator should manage their time well in the fast-paced environment exhibiting attention to detail. The Sales Coordinator should have a ...

  • Chicory

    Sales Coordinator

    1 week ago

    Chicory New York, United States

    **Sales Coordinator** · at Chicory New York, NY **About the Company** Chicory is the leading contextual commerce platform for CPG and grocery brands. Its signature "Get Ingredients" button can be found on over 1,500 recipe websites, including Taste of Home, Delish, and thousand ...

  • Chronicle Books

    sales coordinator

    2 weeks ago

    Chronicle Books New York, United States

    Job Type · Full-time · Description · Galison seeks a Sales Coordinator to help our sales team coordinate internal and external customer service, order processing, and inventory management. The person in this role will maintain good customer relationships, ensure smooth sales te ...

  • Nice Shoes

    Sales Coordinator

    1 week ago

    Nice Shoes New York, United States

    Nice Shoes | Full time · **Sales Coordinator** · New York, United States | Posted on 01/12/2022 · {{getI18n("")}} {{getI18n('')}} {{getI18n(data[0].applynow)}} · Title Sales Coordinator Work Experience 1-3 years **We're more than just a creative studio. We're a family growing ...

  • Bustle Digital Group

    Sales Coordinator

    1 week ago

    Bustle Digital Group New York, United States

    **Sales Coordinator** · New York, NY / Business & Operations Sales & Marketing / Full-time BDG is seeking a Sales Coordinator to support the Revenue Team. This role assists the team through the entire sales process, from submitting marketing requests, assisting with the RFP proc ...

  • Hero Cosmetics

    Sales Coordinator

    2 weeks ago

    Hero Cosmetics New York, United States

    **Sales Coordinator** · at Hero Cosmetics New York, New York **Who We Are** · There is no such thing as normal or perfect skin, so Hero creates skincare solutions that focus on treating the issue-prone skin we all have, helping to change the stigma around skin imperfections. Si ...

  • Markit

    Sales Coordinator

    2 weeks ago

    Markit New York, United States

    Sales Coordinator in New York - West 33rd Street **Sales Coordinator** · The Journal of Commerce, a part of the Maritime & Trade division of IHS Markit that produces data-based information, analysis, and events covering the global supply chain, is seeking a sales coordinator for ...

  • Marriott Hotels & Resorts

    Sales Coordinator

    1 day ago

    Marriott Hotels & Resorts New York, United States

    Job Number Job Category Sales & Marketing Location Courtyard New York World Trade Center Area, 100 Greenwich Street, New York, New York, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Managem Sales Coordinator, Coordinator, Sales ...

  • Essence Communications

    Sales Coordinator

    3 days ago

    Essence Communications New York, United States

    **Sales Coordinator - Contract** · at ESSENCE Communications · Brooklyn,NY · GENERAL JOB DESCRIPTION · Imagine for a moment that you serve as the crossroads of execution for sales relationship managers, marketing staff members, ad operations, and the finance team at the leading ...

  • Elite Body Sculpture

    Sales Coordinator

    1 week ago

    Elite Body Sculpture New York, United States

    **Sales Coordinator** · at Elite Body Sculpture New York City, NY **Our Company** · "If you can pinch it, we can take it" Stubborn fat, it's all we do. While many cosmetic practices offer a wide range of plastic surgery services but specialize in none, we focus exclusively on b ...

  • Allegheny Bradford Corporation

    Sales Coordinator _

    1 week ago

    Allegheny Bradford Corporation New York, United States

    **Sales Coordinator _ (Lewis Run, PA)** · Job Code : ABC-SC Category : Allegheny Bradford Jobs **Job Description :** · The **Sales Coordinator** - (Lewis Run, PA) works with other group members to process customer requests, process proposals and orders, change requests, process ...

  • Intersection

    Sales Coordinator

    4 days ago

    Intersection New York, United States

    Who are We? · Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more su ...