- Answering incoming calls, making outbound calls, and following up on leads.
- Understanding customers' needs.
- Using knowledge of specific products, services, or other assigned areas of expertise to answer inquiries, send additional information, and enter quotes/orders.
- Accurately maintaining customer and potential accounts and records of customer interactions including details of inquiries, complaints, or comments.
- Explaining and demonstrating features of products and services.
- Maintaining customer accounts and records of customer interactions with details of inquiries, complaints, or comments; escalating issues as needed.
- Maintaining cleanliness of the Inside Sales team's work areas.
- Following company safety policies and participating in Safety Training as required.
- Performs other related duties as assigned.
- Excellent oral and written communication skills and can read, write, and speak English.
- Strong customer service skills.
- Excellent organizational skills.
- Proficient computer skills with the ability to learn new software.
- The ability to multi-task in a fast-paced environment.
- Problem-solving skills are needed.
- A willingness to work overtime, arrive early, and/or stay late according to business / project needs.
- Must be dependable with an excellent attendance record.
- Must have an employment record free and clear of any serious infarctions including, but not limited to, a history free and clear of limitations which may cause/may have caused safety concerns, issues, incidents and/or accidents.
- Must be legally authorized to work in the United States.
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Inside Sales Representative - Fort Myers, United States - Merits Health Products
Description
Job Description
Job DescriptionSalary: $16.50/hrMerits Health Products is driven to improve lives by making high-quality power mobility chairs and scooters, manual chairs, motorized beds, patient aids, and stairlifts. Our first-rate designs are the culmination of years of experience and research, as well as a thorough understanding of the special needs of our customers. Merits is synonymous with innovative engineering, constant product development, adaptability, and caring customer support.
Merits Health Products is looking for positive, motivated, and well-spoken representatives to join our sales team as Inside Sales Representatives. The primary responsibilities are interacting with customers by addressing inquiries, resolving complaints, building rapport, and looking for opportunities to guide customers with their purchases, The Inside Sales Rep provides a higher level of customer support and works with the retailers, the specialists, and the online vendors to help ensure a smooth sales process. Please note this is NOT A CALL CENTER. There are no set quotas, no timed calls, etc.
We offer a competitive salary with a full benefits package including health, dental, and vision insurance, supplemental plan options, 401K + company match, generous PTO, paid Holidays, and regular Employee Recognition Luncheons.
To apply, please read the details below and apply for consideration.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Carries out responsibilities in accordance with the organizational policies and procedures. Essential duties and responsibilities include, but are not limited to, the following. Other duties may be assigned as needed.
COMPETENCIES & QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Educational Requirements: A high school diploma with at least one (1) year of relevant experience; or an equivalent combination of closely related experience, education, and/or training.
Physical Demands: While performing the duties of this job, the employee is required to sit at a desk for prolonged periods of time; frequently required to talk or hear. The employee is required to safely lift or move up to thirty-five (35) pounds.
Please feel free to visit our website or our LinkedIn page to learn more about our products, our mission, and our team &
Please note this job advertisement is not meant to be all inclusive of essential duties and responsibilities. Requirements, qualifications, competencies, tasks, essential responsibilities & duties, physical demands, and work environments which may or may not be reflected in this advertisement, are not exhaustive and may change as determined by the needs of the organization.
We are an Equal Opportunity Employer, which mean that all applicants will receive consideration for employment without regard to race, color, aga, national origin, religion, sexual orientation, sex (including pregnancy, childbirth, or related medical conditions), gender identity or gender expression, military or veteran status, physical or mental disability, genetic information or any other status protected under application federal, state, and/or local law(s). All employment offers are contingent upon successful completion of a Form I-9, and successful completion of our pre-employment background/criminal checks, and successful completion of a drug screening.
