Lo Assistant Manager - Norway, United States - Norway Savings Bank

Norway Savings Bank
Norway Savings Bank
Verified Company
Norway, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

For The Life You Choose, A Career to Match.
**_

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person's unique gifts and strengths and offers the support to achieve great things.

A place where your unique being shines through._**Norway Savings Bank's Loan Operations team is seeking a dynamic individual to join them in the role of **Loan Operations Assistant Manager

  • Servicing**Stepping into this role, you'll play a vital part in the day to day functions of the Loan Operations Team, including mortgage, construction, consumer and commercial servicing processes. You'll support loan compliance and audit programs, work with the Loan Operations Manager on the implementation of all regulation updates, and ensure appropriate training of staff. Additionally, you'll identify and make recommendations to streamline processes, and ensure successful implementation of changes.

Essential Job Functions:


  • Provides ongoing employee development through effective leadership, coaching, training and development of staff.
  • Provides effective personnel management, including recruiting, hiring, salary administration, performance evaluations, coaching, etc.
  • Analyzes and monitors Loan Operations processes, procedures and performance on a continual basis to improve operational efficiency, and to promote and reinforce expectations of team behaviors.
  • Provides technical support and resolution to more complex and nonroutine inquiries.
  • Monitors and analyzes quality control procedures to ensure reduction in file documentation and critical compliance exceptions. Determines contributing factors or trends, and works with the Loan Servicing Teams, retail lenders or other departments to revise procedures and/or increase training.
  • Ensures policies and procedures are followed. Implements revisions that improve productivity, enhance income, reduce expenses and/or reduce bank compliance exception or loan risk.
  • Remains knowledgeable and current on all applicable regulatory requirements and works closely with business lines and compliance to ensure proper regulatory procedures are understood and followed. Assists Loan Operations Manager with managing compliance and risk related responsibilities.
  • Assists with the oversight of escrow functions for each product ensuring that all aspects of the Real Estate Settlement Procedures Act (RESPA) and all highpriced compliance rules as it pertains to escrow are being followed.
  • Assists with implementation of new project initiatives within the department and bank.
  • Assists with the oversight of the flood desk and all related flood rules and regulations.
  • Collaborates with Loan Analyst to trouble shoot and problem solve technical resolutions while owning the responsibility for communicating resolutions and procedure changes to the team
  • Provides overall support and backup to the Loan Operations Department as business demands fluctuate including but not limited to mortgages, consumer and commercial needs.
  • Provides support for the Collections Team as it pertains to Loan Servicing transactions and maintenance needed to support all workout related items. i.e., charged off, nonaccrual, risk rating changes, etc.
  • Monitors and provides approval on all monthly general ledgers including reconciliation for all of Loan Operations general ledgers.
  • Assists with researching and addressing the results and findings of various lending compliance audits and examinations.
  • Assists with managing Secondary Market relationships and all aspects of investor accounting including but not limited to reconciliation of all investor general ledgers, remitting and reporting. Understands all guidelines and applicable laws for each investor.
  • Assists with managing relationships as it pertains to pledging entities, including all aspects of monitoring loan level detail, reporting monthly and quarterly to the Federal Reserve and the Federal Home Loan Bank of Boston.
  • Assists with managing all program details including but not limited to reporting, remitting, and regulatory requirement as it pertains to all guarantee programs such as, FAME, Equity Builder, Rural Development, Maine State Housing, SBA, etc.
  • Conducts risk assessment evaluations as needed.
  • Exhibits regular and punctual attendance.

Other Requirements:


  • Possesses a positive attitude and be willing to work as an effective team player.
  • Is able to spend extended periods of time operating a computer keyboard and working at a computer monitor.
  • Is able to sit for extended periods, more than four hours per day.

Education/Training/Experience/Skills Required:


  • High school diploma with post high school education, certification, and/or college degree preferred or demonstrates equivalent experience.
  • Minimum of three year's operational experience.
  • Prior experience in a leadership role with demonstrated abilities to coach, mentor and motivate others.
  • Possesses knowledge
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