- Overseeing the Best-in Class Hospitality to guests
- Overseeing Front of House shifts and teams of 14-18 team members
- Directing the daily operations of a quick-service restaurant
- Ensuring that food safety and quality assurance standards are me
- Enforce team member handbook policies
- Handles and documents all Team Member coaching(s), disputes, and corrections with grace and clear communication.
- Passion for serving and helping others
- Finds opportunities to be generous with our guests and our team
- Leading and overseeing the coordination of all aspect of PM operations
- Maintains shift productivity and labor goals, including break compliance
- Ensures adherence to all safety and security procedures
- Cash management and flow during day part
- Excellence in daily operations of a high-volume, fast-paced restaurant
- Respectful and immediate response to guest needs
- Take and assemble catering orders
- Ensure stewardship of all resources, even the smallest things: paper goods, towels, etc.
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Director of Operations: Evening - Columbus, United States - Chick-fil-A
Description
The role of Director of Operations, PM role is one that embodies character, chemistry, competency, capacity, and the entrepreneurial spirit.
The Director of Operations is a forward-thinking partner providing visionary leadership to ensure the overall effort of the director, shift leaders, team leaders, and team members achieve business goals.
They must have integrity, a deep desire to do what is right versus "being right" to build a strong and healthy organization.
The leader must maintain chemistry with the team where they create a fun and caring environment for talent to be nurtured.
This senior-level role would be responsible for cultivating harmony and a thriving culture among the team.
Additionally, the Director of Operations would primarily partner with the Operator to own, to grow, and to take the business to the next level through: excellent operations, a "REMARK"able Drive Thru experience, a thriving catering business, and development of senior leadership through consistent development meetings and one-on-one sessions.
Requirements/Responsibilities
The Director of Operations is responsible for:
Director of Operations: Evening professionals in Columbus
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Ebony Johnson
Accounting and Taxes
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Scott Ciaccia
Video Production/Graphic Design
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Stephania Thomas
Laboratory
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Mamadou Ba
Forklift driver