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    part time patient care coordinator - Boston, MA , USA, United States - Professional PT

    Professional PT
    Professional PT Boston, MA , USA, United States

    3 weeks ago

    Default job background
    Part time
    Description
    Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

    Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

    Responsibilities:
    • Greet and check in patients, ensuring accurate and complete patient information.
    • Collect copays and patient balances as needed.
    • Manage appointment scheduling.
    • Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
    • Collect and update patient information.
    • Assist with administrative tasks such data entry and maintaining patient records.
    Requirements

    Requirements:
    • High school diploma or equivalent.
    • Prior experience in a customer service or administrative role, preferably in a healthcare setting.
    • Excellent interpersonal and communication skills.
    • Strong attention to detail and organizational skills.
    • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
    • Proficient in computer skills and ability to learn new software systems.
    Benefits
    • Monthly performance bonus
    • Medical, dental, vision insurance
    • STD/LTD
    • Hospitalization insurance
    • Accident insurance
    • Life insurance
    • 401k with employer match
    • Employee assistance program
    • Employee discounts
    • Employee referral program
    • Paid time off (PTO)
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