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    Client Support Associate - Northridge, United States - Stinger Management

    Stinger Management
    Stinger Management Northridge, United States

    3 weeks ago

    Default job background
    Full time
    Description

    We are proud of our welcoming company environment, where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Full Time Client Support Associates use a team approach to achieve truly remarkable service levels for both our clients and external customers.

    Our Full Time Client Support Associate position is more than just a job, it's an opportunity. The Full Time Client Support Associate has the opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Full Time Client Support Associates is to put in the time in order to reap the reward

    Are You?

    • Unstoppable in the pursuit of achieving your goals
    • Driven to continuously learn new techniques
    • Relatable to diverse groups of individuals
    • Looking for growth opportunities
    • Eager to grind and get your hands dirty

    What you're responsible for as a Full Time Client Support Associate:

    • Manage customer complaints efficiently and ensure a resolution in a timely manner
    • Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
    • Provide product and service information to resolve issues and serve customers in person
    • Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals
    • Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
    • Keep office and conference room areas clean, sanitized, and maintained
    • Display a positive composure and enthusiastic tone while assisting customers

    What we look for in a Full Time Client Support Associate:

    • Someone with experience in Customer Service, Client Support or Sales industries
    • Someone eager to derive their own success
    • Someone positive and enthusiastic about taking on new avenues
    • Someone creative and able to think outside the box
    • Someone who assists in making others feeling comfortable and building meaningful relationships
    • Someone who excels in a team environment as well as independently

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