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Rolling Hills Estates

    Host - part-time - Rolling Hills Estates, United States - Rolling Hills Country Club

    Rolling Hills Country Club
    Rolling Hills Country Club Rolling Hills Estates, United States

    3 weeks ago

    Default job background
    Part time
    Description

    POSITION:

    HOST

    CATEGORY:
    NON-EXEMPT


    SUMMARY:
    Our Host is the first interaction with Members.

    It is the responsibility of the Host to ensure that Members and guests have a positive dining experience from the moment they arrive until their departure.


    PRIMARY FUNCTIONS & RESPONSIBILITIES:

    • Be in proper and complete uniform as designated and be at scheduled station at scheduled time.
    • Arrange Host station for appropriate shift; keep podium and the main foyer clean at all times.
    • Ensure side work is complete for lunch and dinner.
    • Greet Members by Mr./Mrs. with a smile, all the while maintaining eye contact as they arrive.
    • Manage the flow of Members and guests, giving accurate wait times if necessary.
    • Answer incoming calls for reservations and take-out orders.
    • Place take-out orders through POS; inform Chef/Expo about any special cooking instructions and ensure accuracy when packing take-out orders. Present guest check to member for signature.
    • Attend pre-meal meetings as requested by Manager.
    • Print menus for each meal period as needed, making sure they are accurate and clean.
    • Assist dining room staff with the setting and clearing of tables and refilling water.
    • Other duties as assigned.

    SKILLS & ABILITIES:

    • Must possess excellent oral, written, and interpersonal skills.
    • Must possess the ability to interact with members and staff on all levels in a professional, positive, and friendly manner.
    • Ability to comprehend and carry out instructions.
    • Ability to work as a team player and maintain a professional appearance at all times.
    • Ability to use POS system.
    • Ability to work all shifts - days, nights, weekends, and holidays.
    • Ability to read, write, and speak English, Bilingual a plus.
    • Understanding of restaurant etiquette.

    EXPERIENCE:

    • Some experience as a Host preferred
    • Experience with Northstar POS helpful
    • Experience in managing reservations preferred

    EDUCATION/CERTIFICATIONS:

    • ServSafe Sanitation certification required

    PHYSICAL REQUIREMENTS:

    • Ability to bend, stoop, lift and/or carry items up to 50 lbs
    • Ability to assist in moving furniture when necessary
    • Ability to stand for prolonged periods of time
    • Ability to operate a computer
    • Ability to move about freely in a multi-floor building
    • Ability to work indoors or outdoors, in many weather conditions
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