Jobs
>
Chicago

    Success Plan Manager - Chicago, United States - RLDatix

    RLDatix
    RLDatix Chicago, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. Our user-centric approach provides a holistic, real-time view of healthcare operations, connecting disparate information across the enterprise – thus giving organizational leadership the contextualized data they need to make better informed decisions.

    RLDatix is truly global, with over 1,800 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology – including AI - to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Join us as we work towards our vision of safer, better healthcare for all.

    In line with our mission, we are looking to recruit a Success Plan Manager for our Customer Success team.

    Responsibilities:

    • Provide remote administrative services to help clients to optimize their use of the software, capitalize on features/functionalities of the software, as well as special projects to expand the use of the software and enhance their overall relationship with RLDatix.
    • Deliver training to end users supporting the optimal use of RLDatix software.
    • Collaborate with instructional designers and other members of the RL team, and contribute to the development of training content.
    • Deliver project-based consulting services in support of overall client success.
    • Conduct system health checks for existing clients to ensure they are optimizing the use of their software and work with clients to make changes where required.
    • Maintain proficiency and expertise in the use of RLDatix software.
    • Contribute to the on-going enhancement of the client knowledge items via the RL HUB and Datix Zen Desk through the development of timely and relevant knowledge articles.
    • Demonstrate a positive attitude, lead and facilitate change and model professionalism in all contacts with internal and external customers.

    Requirements:

    • Bachelor's Degree in Business Administration or related field
    • Extensive expertise and knowledge of the RL6 platform
    • Excellent verbal and written communication skills
    • Minimum five (5) years of software consulting and training experience required, preferably in a healthcare related environment
    • Excellent verbal and written communication skills, required
    • Experienced in managing customer relationships.
    • Strong data entry and computer skills including MS.
    • Demonstrated knowledge of adult learning theories as applied to training delivery.
    • Ability to thrive in a diverse, fast-paced, entrepreneurial environment.
    • Demonstrated ability and desire to work with software, including ability for self-directed learning to master software features and functionality.
    • Detail-oriented with excellent analytical and problem-solving skills, including the ability to deal with situations where information is difficult to obtain, complex, or ambiguous.
    • Ability to evaluate clients' learning needs and develop applicable plans.
    • Proven presentation and/or training skills to facilitate knowledge transfer.
    • Strong interpersonal skills with the ability to interact effectively with staff at all levels within and outside the organization.
    • Able to provide an exceptional level of customer service.
    • Excellent time management and workload organization skills.
    • Self-motivated with a sense of urgency and able to work towards set goals and objectives without close supervision.
    • Proven initiative to drive projects forward to attain high client satisfaction.
    • Able to travel to visit client sites and/or attend conferences, when required.

    RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

  • S & C Electric Company

    Planning Manager

    5 days ago

    S & C Electric Company Chicago, United States

    **Essential Functions**: · - Lead process improvements and support planning efforts on mission critical product lines · - Execute projects to indentify gaps in S&C's planning and production data, take actions to close those gaps · - Indentify oppurtunities in S&C's processes arou ...

  • Carat

    Manager, Planning

    1 day ago

    Carat Chicago, United States

    **Company Description** · Carat is the world's first media agency and privileged to work with some of the most storied and innovative brands in the world. Most recently named a leader amongst global media agencies by Forrester, Carat is consistently ranked the #1 media agency in ...

  • Adtalem Global Education

    Manager, Financial Planning

    2 weeks ago

    Adtalem Global Education Chicago, United States

    **Company Description** About Adtalem Global Education** · Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to bec ...

  • Expedia Partner Solutions

    Account Planning Manager

    3 weeks ago

    Expedia Partner Solutions Chicago, United States

    **Account Planning Manager** · The online travel market never stands still. At Expedia Partner Solutions (EPS), we're right in the middle of it. EPS unlocks the power of Expedia Group for thousands of partners around the world. Our mission is to help drive our partners' growth th ...

  • IndoMinds Solutions

    Manager Workforce Planning

    1 week ago

    IndoMinds Solutions Chicago, United States

    · **Leads various workforce planning projects and initiatives for the Health System** · **o Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.** · **o Applies project management methodologies throughout a project lifecycle ...

  • iProspect

    Manager, Media Planning

    1 day ago

    iProspect Chicago, United States

    **Company Description** · iProspect is a global digital-first end to end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric so ...

  • RLDatix

    Success Plan Manager

    1 week ago

    RLDatix Chicago, United States

    Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Truste ...

  • Evotix

    Global Resource Planning Manager

    2 weeks ago

    Evotix Chicago, United States

    **We are looking for a Global Resource Planning Manager to join our Team** · - Are you passionate about optimising utilisation and strengthening margins to support and enhance our efficiency? · - We are looking for someone who is **highly collaborative, driven,** and **results or ...

  • McDonald's Corporation

    Tech Financial Planning Manager

    2 days ago

    McDonald's Corporation Chicago, United States

    **Company Description** · McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most ...

  • Elevance Health

    Director of Client Management, Health Plans

    1 week ago

    Elevance Health Chicago, United States

    Job Family: SLS > Sales Operations · - Type: Full time · - Date Posted: Apr 25, 2024 · - Anticipated End Date: May 25, 2024 · - Reference: JR112687 · **Description**: · A proud member of the Elevance Health family of companies, **Carelon Medical Benefits Management, **formerly AI ...

  • Northwestern Medicine

    Manager-regulatory Planning Full-time Days

    1 week ago

    Northwestern Medicine Chicago, United States Full time

    The **Manager, Regulatory Planning** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards ...

  • Northwestern Memorial Healthcare

    Manager-regulatory Planning Full-time Days

    1 week ago

    Northwestern Memorial Healthcare Chicago, United States Full time

    **Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...

  • Infinity Ventures

    Electrical Engineering Project Manager for Planning and Coordination

    3 weeks ago

    Infinity Ventures Loop, United States

    About FD InvestConsult GmbH: · Together in our corporate group, we combine four leading companies in building technology - ibb Burrer & Deuring Ingenieurbüro Gmbh ⋅ Schindler Consult Ingenieurgesellschaft mbH ⋅ Rentschler und Riedesser Ingenieurgesellschaft mbH für Technik im Bau ...

  • Claire's

    Manager, Planning

    1 week ago

    Claire's Hoffman Estates, United States

    **This is a hybrid role based in Hoffman Estates, IL** · The Planning Manager is responsible for managing the planning team to achieve sales and inventory goals through establishment of channel level sales, receipt plans and forecasting KPI's. The Planning Manager is responsible ...

  • Aspire Bakeries

    Demand Planning Manager

    2 weeks ago

    Aspire Bakeries Alsip, United States

    Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like ...

  • Ulta Beauty

    Manager Workforce Planning

    1 week ago

    Ulta Beauty Bolingbrook, United States

    Overview: · : · THE IMPACT YOU CAN HAVE · The Manager, Workforce Planning & Insights is responsible for managing the day-to-day operation of the workforce management product suite and connected systems, including labor standards, volume and labor forecasting, schedule optimizatio ...

  • Spark Foundry

    Manager, Strategy/Planning

    2 weeks ago

    Spark Foundry Chicago, United States

    Job Description · Job DescriptionCompany Description · This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations. · About Spark Found ...

  • DSJ Global

    Demand Planning Manager

    3 weeks ago

    DSJ Global Chicago, United States

    Demand Planning Manager Needed for Chemical Manufacturing Company. · Seeking a highly skilled and motivated Demand Planning Manager to join a strong team within chemical manufacturing facility located in Schaumberg, Illinois. The right candidate will have extensive experience in ...

  • Diverse Lynx

    Manager, Financial Planning

    4 weeks ago

    Diverse Lynx Chicago, United States

    As the Manager, Financial Planning & Analysis (FP&A) you will oversee our forecasting and financial planning function, providing extensive business partnering and financial support to our Life Insurance and Investment teams. Your team of forward thinkers will perform analysis on ...

  • The LaSalle Group

    Senior Planning Manager

    6 days ago

    The LaSalle Group Chicago, United States

    Our client, a disruptive, global CPG company, is looking to hire a Senior Planning Manager. As our client continues to grow their brands globally, this Senior Planning Manager will be responsible for supporting specific business departments in their product forecasting. · Senior ...