Housekeeping Supervisor - Philadelphia, United States - Fitler Club

Fitler Club

Verified Company

Philadelphia, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview The Housekeeping Supervisor will be responsible for supervising, planning, assigning, and reviewing the work of housekeeping team members; training staff in work procedures, and coordinates all functions of the housekeeping department with the Member Services Manager. Responsible for supervising and maintaining high levels of cleanliness and upkeep, conducting inventories, and supporting a positive work environment for all team members.

Responsibilities

Plan, organize, and evaluate the work of assigned staff while completing assigned duties
Inspect work in progress and upon completion to ensure the quality and completeness of work performed
Inspect all hotel rooms, public areas, gym, restrooms, locker rooms, laundry, and office space ensuring they are serviced and cleaned daily in accordance with Fitler Club standards
Supervise and or completes projects or deep cleaning occurring during assigned shifts
Perform housekeeping duties
Maintain standards of cleanliness and a consistent Member experience and ability to execute all Club's facility standards and guidelines. Exhibits hospitality while striving to exceed Member expectations
Maintain close coordination, communication, and interaction with Member Services and Engineering to ensure all is in working order
Inspect and maintain all public areas and guest rooms several times daily
Assist the Housekeeping Manager with supply inventories
Ensure cleaning checklists and schedules are administered and completed by team members accordingly
Maintain confidentiality of all members and Club information
Follow grooming and uniform standards established for this role
Work as a team, effectively communicating with management and coworkers
Ensure that member and associates areas are maintained in a safe and secure environment
Perform all other duties as directed by immediate supervisor

Qualifications

Previous club or hotel housekeeping supervisory experience preferred
Knowledge and understanding of housekeeping operations, to include, turndown service, special needs of VIP members, inspections, safety, and health standards
Ability to teach employees the importance of, and how to interact with internal/external members
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and coworkers, both in person and by telephone
Ability to lift 2025 pounds intermittently, and occasionally 50 pounds and to frequently reach overhead, bend and kneel, stand/walk for extended times, including entire shift
Punctuality and regular attendance
Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands
Must have a positive attitude, be selfmotivated, polite, and energetic

Benefits