Banquet Server - Philadelphia, United States - Fitler Club

Fitler Club

Verified Company

Philadelphia, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Our Company:

Fitler Club is a members-only lifestyle club for the leaders and influencers shaping the future of Philadelphia. Fitler Club houses a robust list of luxury amenities including dining, social spaces, hotel rooms, 25,000 sq. ft gym, lap pool, spa, co-working, and event spaces.

Overview:

The Banquet Server will interact one on one with members and guests at catered events. They will take guest orders, prepare drink orders utilizing club service standards, anticipate guest needs, and ensure satisfaction.

Event execution will also include set up of the service areas, movement of catering equipment within the event venue, and side work including clean up duties.

Responsibilities:

Service at Fitler Club requires elevated serving knowledge and skill, consistently following sequence of service utilizing proper procedures and standards
Provide members and guests at catered events exceptional service throughout all phases of their experience at the Club while commanding full menu knowledge and preparation methods
Exhibit proper knowledge and service delivery of both nonalcoholic and alcoholic beverages, and any menu items offered
Maintain all equipment, tools, and supplies while following all procedures and policies set forth by the Club and local health department
Work as a team and effectively communicate with management, banquet servers, and service staff in order to fulfill and address any issues or needs requested by guests and/or other team members
Show enthusiasm, a positive attitude and respectful to all team members
Maintain confidentiality of all members and Club information
Follows grooming and uniform standards established for this role
Working as a team, effectively communicating with management and coworkers
Ensure that member and associates areas are maintained in a safe and secure environment
Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
Performs all other duties as directed by immediate supervisors

Qualifications

Minimum of Two (2) years experience in banquets and catering at a catering venue, hotel, or club environment
Extensive knowledge of Food, Spirits, Wine, Beer
Must possess a positive attitude, attention to detail, and ability to work under pressure
Must be able to bend, stoop, squat and stretch to fulfill tasks and physically able to lift and carry heavy furniture and equipment as well as delicate china and glassware.
Excellent customer service skills
Punctuality and regular and reliable attendance
Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands

Benefits: