- Ensure operational excellence, customer satisfaction, and an unbelievable customer experience
- Oversee operations in person during the start of service to ensure we are meeting service standards
- Manage driver supply to ensure we have the right number of drivers on the road in order to meet demand
- Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
- Respond to driver feedback and live customer issues
- Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
- A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.
- A self-starter who is comfortable taking on a high level of responsibility
- A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.
- A team-focused individual that takes ownership of their work and pride in their team's success.
- Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.
- An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.
- Willing to wear multiple hats and contribute on projects of all types
- Fluent in English, additional languages a plus
- Based in the Denton/Fort Worth, TX area and can easily commute to operation
- Experienced in managing (including scheduling) a team is a plus
- Taking initiative and owning new projects
- Comfortable with ambiguity and evolving / adapting as conditions change
- Experienced in managing projects with multiple stakeholders is a plus
- Bachelor's degree is a plus
- Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
- Salary Range: $55,000-$65,000
- We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
-
Operations Manager
6 days ago
Porter Legal Group, PLLC Richardson, United StatesPorter Legal Group employs professionals who deliver solutions for complex cases. We dedicate the time and diligence necessary for excellent results. At Porter Legal Group a client will never be just another file. The combination of our experienced professionals, legal knowledge ...
-
Network Operations Manager
1 week ago
Denton County Denton, United StatesTHIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. · The Network Operations Manager performs management and administrative duties overseeing all network, telephone, and fiber optic infrastructure, including, but not limited to design, ...
-
Field Operations Manager
4 days ago
Via Transportation Inc Denton, United StatesVia is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. · Via has partnered with 100+ cities and public transit agencies around the world ...
-
Field Operations Manager
3 weeks ago
via Denton, United StatesVia is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. · As a Field Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll ...
-
Network Operations Manager
3 weeks ago
Denton County Defunct Denton, United StatesSalary : $86, $100,421.00 AnnuallyLocation : Denton, TXJob Type: Full-Time ExemptJob Number: 23-278Department: Technology Services Telecomm & NetworkOpening Date: 10/20/2023Closing Date: ContinuousDescription THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICAT ...
-
Network Operations Manager
3 weeks ago
Denton County, TX Denton, United StatesSalary : $86, $100,421.00 Annually · Location : Denton, TX · Job Type: Full-Time Exempt · Job Number: · Department: Technology Services Telecomm & Network · Opening Date: 10/20/2023 · Closing Date: Continuous · Description · THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFIC ...
-
Network Operations Manager
3 weeks ago
Denton County Defunct Denton, United StatesSalary : · $86, $100,421.00 Annually · Location : · Denton, TX · Job Type: · Full-Time Exempt · Job Number: · 23-278 · Department: · Technology Services Telecomm & Network · Opening Date: · 10/20/2023 · Closing Date: · Continuous · Description · THIS POSTING MAY CL ...
-
Projectionist
1 week ago
Alamo Drafthouse Cinema - Denton Denton, United StatesThe Projectionist is responsible for and accountable for maintaining excellent presentation quality and the overall audio · visual experience for each of our guests. In addition, this person may coordinate work with outside vendors. · **DUTIES / RESPONSIBILITIES**: Specifically, ...
-
Property Manager
2 weeks ago
Habitat America Denton, United StatesHabitat America, a expanding property management company, seeks an experienced, professional full-time experienced affordable housing Community Manager for a tax credit two affordable communities in Denton, Maryland and St. Michaels, Maryland. Riverwoods at Denton and Riverwoods ...
-
Sales Coordinator
2 weeks ago
Greene, Tweed Denton, United States**Sales Coordinate/Administrative Assistant** · **Denton, MD** · **6:30am-3:00pm** · **Job summary**: · This position will work closely across the assigned management team to proactively manage all day-to-day tasks required to support effective operations and achieve company goal ...
-
Call Center Manager
2 weeks ago
Choptank Community Health System, Inc.. Denton, United States**Call Center Manager** · **_ Choptank Community Health System's (CCHS) mission is to provide _**_Access_**_ to _**_exceptional, comprehensive, _**_and_**_ integrated _**_health care_**_._** · **Job Summary**: The Call Center Manager (CCM) at Choptank Community Health System (CCH ...
-
Commissioners of Caroline County, Maryland Denton, United States**The Department**: The Caroline County Department of Recreation and Parks maintains the County's public recreation facilities and open space including athletic fields, boat ramps, public playgrounds, landscaped and natural areas, trails and a Community Center. The Department is ...
-
Facilities and Safety Coordinator
2 weeks ago
Choptank Community Health System, Inc.. Denton, United States**Facilities & Safety Coordinator** · - **_Are you looking for meaningful, rewarding work that _**_provides access to exceptional, comprehensive, and integrated health care for all. Join our growing team here at Choptank Community Health._** · **Job Summary**: The Facilities & Sa ...
-
Patient/ Client Driver
1 week ago
State of Maryland Denton, United States Part time**Introduction**: · **GRADE**: · ASTD6 · **LOCATION OF POSITION**: · MDH Caroline County Health Department, Denton, Maryland · **Main Purpose of Job**: · This part-time contractual Patient/Client Driver position provides non-emergency medical transportation in a safe, professiona ...
-
IT Operations Analyst/Vendor Management
3 weeks ago
Sally Beauty Denton, United StatesJob DescriptionJob Title: IT Operations Analyst/Vendor Management(This position is Hybrid working 2 days a week in the Denton Texas Support Center)"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. ...
-
Support - Alamo
1 week ago
Alamo Drafthouse Cinema - Denton Denton, United StatesEnsure Guests receive an exceptional experience by attending to their needs in a timely, helpful and proficient manner starting from the door. Guides Guests through current menu and beverage offerings, answering questions as needed to ensure a positive Guest experience. Practices ...
-
Pt Quality Assurance Associate
2 weeks ago
Food Lion Denton, United States**Address**:USA-MD-Denton-840 5Th Street · **Store Code**:Store 00698 Grocery · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across ...
-
IT Operations Analyst/Vendor Management
3 weeks ago
Sally Beauty Holdings Denton, TX, United StatesJob Title: IT Operations Analyst/Vendor Management · (This position is Hybrid working 2 days a week in the Denton Texas Support Center) · "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. We find ...
-
Working student in commercial management
3 days ago
Nexus Innovations Denton, United StatesAbout the Company · Our company is the permit holder and operator of an offshore wind farm in the German exclusive economic zone of the North Sea, approximately 95 km northwest of the island of Borkum. Since June 2017, the wind farm has been producing around 1.6 billion kWh of el ...
-
IT system administrator
3 weeks ago
Nexus Dynamics Denton, United StatesThe Klaus Tschira Foundation gGmbH (KTS), one of the largest foundations in Germany, together with its affiliated organizations (KTS network), promotes natural sciences, mathematics, and computer science. The KT Billing Services e.K. (KTA), as part of the KTS network, is a medium ...
Field Operations Manager - Denton, United States - via
Description
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As a Field Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage daily operations while driving continuous improvement and growth of our services.
**This is an in-person position with the expectation that you will be in the field 3 days per week**
What You'll Do:
We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.
Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.