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Executive Director - Murrieta, California, United States - NVISION Eye Centers
Description
Overview:
NVISION Eye Centers, a prominent provider of ophthalmic physician services, is seeking a dynamic and seasoned professional to join our team.
Renowned for our innovative approach to ophthalmology, we are committed to putting patients first, employing cutting-edge technology, and engaging the most skilled and experienced surgeons in the industry.
This position is primarily responsible for providing oversight of center staff, operations, services, and processes working in conjunction with leaders of MD affiliated clinics.
The Executive Director will provide finance and accounting reports for individual center and work closely with Support Center and respective Director of Operations.
This position is responsible for all aspects of operations of the center, including staffing, patient satisfaction, employee satisfaction, identifying training needs to promote a learning environment, enhance overall patient and employee experience, and pro-actively identify and respond to areas of opportunity within the center.
Responsibilities:
Works closely with Operations team and MD affiliated clinic leaders to develop and implement annual business plan for the center, including projected annual surgical volume, revenue, budget, profit projections and managing day-to-day operations and staff within the center.
Provides oversight and conducts audits of patient charts to ensure appropriate billing and documentation are entered.
Responds to patient inquiries, complaints and patient reviews timely and professionally; provides feedback to internal team, when opportunities for improvement are identified.
Develops staff schedule and oversight of patient flow and operations for the center, in accordance to company policy and procedures.
Oversees hiring, terminating, training and/or coaching staff.
Motivates team by goal setting and clarifying priorities, in alignment with company.
Partners with Area Manager and Marketing Team to expand network of referrals in the Doctor community and identifies local marketing opportunities for the center.
Interfaces with Support Center and department leads to ensure resources are being allocated effectively from Finance, Operations, Marketing and Training perspective.
Excellent communication skills and ability to navigate difficult discussions regarding performance improvement plans, coaching and professional development.
Seeks innovative ways to integrate changes to further enhance overall patient and staff experience.
Qualifications:
Bachelor's degree (B.A.) from four-year college or university; and three or more years related experience and/or training; or equivalent combination of education and experience.
Adept at navigating complex situations and identifying practical and sustainable solutions.
Business acumen needed to successfully lead center initiatives and practices.
Min:
USD $70,000.00/Yr.
Max:
USD $85,000.00/Yr.