- Support documentation, analysis and resolution of key issues on system issues/enhancements, end to end business processes and usercustomer experience.
- Responsible for delivering LRT status updates to crossfunctional teams and executive leadership.
- Responsible for the oversight of LRT projects life cycle including time management, communication, and project conflicts .
- Assists in identifying viable test strategies in order to support testing product functionality.
- Works with other Quality Assurance Engineers or Software Engineers to identify , reproduce and document bugs or defects.
- Communication and stakeholder alignment of end of testing results.
- Must be able to work nights and weekends, variable schedule(s) as necessary.
- Prior system testing experience a plus
- Executive level written and verbal skills a must
- Experience with resource training in corporate environment on more technical functions or systems is a plus
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
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Launch Readiness Test Engineer - Philadelphia, PA, United States - Comcast Corporation
Description
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next.
Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market.
Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Responsible for planning, execution and feedback gathering leading up to product and system deployments.Responsible for planning of Launch Readiness Test ( L RT) plans with Comcast resources responsible for day-to-day operations and user experience for Comcast Business products .
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Bachelor's DegreeRelevant Work Experience
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.