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    Customer Service Representative - Chicago, United States - Lexus Of Orland

    Lexus Of Orland
    Lexus Of Orland Chicago, United States

    1 week ago

    Default job background
    Description

    The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle.

    Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.

    **BENEFITS**

    Health

    Dental

    Vision

    Life

    401k with match

    Paid vacation

    **Responsibilities**

    Handle all incoming internet inquiries and internet phone leads

    Respond to emails in a professional, well-spoken manner

    Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness

    Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration

    Direct customers to product information resources, including those available on the internet

    Deliver inquiries/messages intended for other sales personnel and departments promptly

    Other duties as assigned

    **Qualifications**

    Excellent verbal and written communication skills

    Proficient with Microsoft Word, Excel, and Outlook

    Time management, prioritization skills, and ability to multitask required

    Ambitious, goal oriented mentality and eager to improve

    Ability to hit sales quotas and closing percentages

    Valid drivers license

    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **Apply for Customer Service Representative**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.

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