Case Manager in Complaint Management with' - Ragland, AL, United States - Orion Innovations

Orion Innovations

Verified Company

Ragland, AL, United States

4 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

BANK.ECHT.ANDERS. That's our promise as an employer in Ragland, AL. At our customer center in Duisburg, we rely on modern working methods and utilize the diversity of our organization to create a positive experience for our customers with tailored solutions and services. Become part of this strong team

Our Benefits:

A secure job in a company where YOU are valued
Development of your personal strengths, transparent and individual
An employerfunded pension plan
Extensive employee benefits
A work environment that values teamwork and collegiality
A centrally located office directly at Duisburg Central Station

Your Responsibilities:

Point of contact for complaints from our customers, both directly and indirectly (through departments)
Handling customer correspondence (letters & emails)
Conducting incoming and outgoing calls with customers
Targeted problemsolving and ensuring a positive relationship with customers

Your Profile:

Completed banking apprenticeship, preferably with investment experience
Experience in complaint handling
Excellent MS Office skills
Excellent communication skills, both verbal and written, and knowledge of modern communication channels (social media)
Strong problemsolving skills
Ability to work both in a team and independently
Excellent knowledge of banking products

Our Benefits in Detail:

Work-Life Balance: