-
Social Services Coordinator
3 weeks ago
Generations at Regency LLC Niles, United States: · **SOCIAL SERVICES COORDINATOR - Full-Time - Generations at Regency, Niles, IL** · **_ Generations at Regency in Niles, Illinois Seeks a Dynamic Social Services Coordinator. This is a Full-Time role with an 8-hour shift, and an _**_Annual Salary of Between $55k and $60k, depen ...
-
Quality Services Coordinator
2 weeks ago
Imbibe Niles, United States**Summary of Position** · The primary responsibility of this role is to ensure accurate and comprehensive documentation related to ingredients and finished goods manufactured for and sold by the Company. This role plays a crucial role in maintaining quality standards, regulatory ...
-
Patient Services Coordinator Ii
2 weeks ago
Illinois Bone and Joint Institute LLC Morton Grove, United States: · **Summary** · The main focus of the Patient Services Coordinator II position is to deliver exceptional patient-centered customer service and to support IBJI teams. This position is responsible for accurate registration, optimal patient scheduling, training/mentoring of new st ...
-
Customer Service Coordinator
3 days ago
FIELDS CHRYSLER JEEP DODGE RAM (GLENVIEW) Glenview, United States**Are you a positive person with a passion for serving customers and a great smile to boot? If so, join our customer service team. Fields Jeep is looking for an energetic & detail-oriented individual at our Glenview location.** · **Fields Auto Group believes that employees are ou ...
-
Service Coordinator
5 days ago
UmbrellaOne, LLC Northbrook, United States**POSITION TITLE**: Service Coordinator (facility maintenance) · ***: The Service Coordinator will work under the joint supervision of a Senior Account Manager and will work with our customers, vendors and employees to complete repair service orders and projects while providing t ...
-
Service Coordinator
1 week ago
Elderly Housing Development & Operations Corporation Chicago, United StatesFull Time · - 5801 N Pulaski Rd, Bldg M, Chicago, IL 60646, USA · - Posted 11 mins ago · Website **Elderly Housing Development & Operations Corporation** · **Job Summary**: · The Service Coordinator is responsible for basic case management and day to day coordination of supportiv ...
-
Central Supply/dme Customer Service Coordinator
2 weeks ago
Onyx Procurement Solutions Morton Grove, United States**Onyx Procurement Solutions**, is your premier consultant in all areas of healthcare spending. We are a professional services firm that specializes in providing outsourced procurement solutions for our clients in the healthcare industry. Most Skilled Nursing and Long Term Care f ...
-
Coordinator services coordinator
3 weeks ago
YWCA Evanston North Shore Evanston, IL, United States Full timeThe Residential Services Coordinator maintains a well-functioning, supportive, and compassionate residential environment for survivors of domestic violence living in emergency shelter or long-term housing. This position coordinates the daily operations of the YWCA emergency shelt ...
-
Office Services Coordinator
2 weeks ago
Lutheran Social Services of Illinois Des Plaines, United StatesLSSI is hiring a full-time **Office Services Coordinator, **Monday through Friday at our Des Plaines office. Hybrid schedule · - remote 1 day per week. Manage mailroom and perform other tasks. · **Benefits and Perks**: · **_LSSI is growing Come be a part of this rewarding environ ...
-
Service Coordinator
13 hours ago
Resicom Woodridge, United StatesAre you ready to step into an exciting role where your coordination skills shine? **Resicom**, located in Woodridge, IL, is seeking a **Service Coordinator - Dispatcher** to join our team **full-time** · **DISCOVER WHO WE ARE** · We are a full-service general contractor offering ...
-
Service Coordinator
3 days ago
Bill Jacobs Motorsport Naperville, United States: · **The Role at a Glance - Service Coordinator** · Bill Jacobs Motorsport, a multi-franchise, award-winning luxury dealer organization that includes manufacturers such as BMW, MINI, VW, Jaguar, and Land Rover is excited to for a Service Coordinator to join our team. · The Servi ...
-
Service Coordinator
1 week ago
JTEKT MACHINERY AMERICAS CORPORATION Arlington Heights, United StatesThe Service Coordinator is an essential role acting as a liaison between the customers and our service staff, to help facilitate an efficient and orderly flow of our machine installs and service requests. The person in this position has the potential to have a profound impact on ...
-
Service Coordinator
3 days ago
CJE SeniorLife Chicago, United States**Essential Duties and Responsibilities **include the following. Other duties may be assigned. · - Conduct assessments within the first two weeks of a new tenant's residency to determine individuals' ability to function with Activities of Daily Living, and to learn their interest ...
-
Service Coordinator
3 days ago
Loyola University Health System Maywood, United States**Employment Type**: · Full time · **Shift**: · Day Shift · **Description**: · Facilitates smooth operations of a patient service area by providing clerical support for healthcare team members, · patients, and families on an inpatient unit. · At Loyola, we know you're more than y ...
-
Service Coordinator
1 day ago
Next Door & Window - Burr Ridge Burr Ridge, United States**Why work for Next Door & Window**: · - Employee loyalty as many of our employees have been with us for 10+ years · - 401K with profit sharing · - Health and Dental benefits · - Paid holidays off · - Flexible Spending account offered · - Holiday parties · - Monthly in office eve ...
-
Service Coordinator
1 week ago
Beacon Hill Skokie, United StatesTo Apply for this Job Click Here Our client, a Non-Profit organization located in the northern suburbs of Chicago, is looking for a permanent Service Coordinator. The Service Coordinator acts as an advocate for clients and helps them access community services. There is a heavy cu ...
-
Benefits Services Coordinator
3 weeks ago
Beyond Hunger Oak Park, United States**Benefit Services Coordinator** · Beyond Hunger is harnessing the power of communities to end hunger. An award-winning direct service agency, we serve residents of 13 zip codes on the West Side of Chicago and surrounding suburbs. Last year we provided critical food assistance an ...
-
Social Services Coordinator
2 weeks ago
Villa of Windsor Park Chicago, United States**Windsor Park **is seeking a** **Social Services Coordinator.** This is a vital role in a facility with a positive community reputation, a history of successful outcomes, and an experienced cohesive team. · At Elevate Care, **YOU** are our greatest asset We offer our** **Social ...
-
Social Services Coordinator
2 weeks ago
Elevate Care Chicago North Chicago, United States**Elevate Care **is seeking a** **Social Services Coordinator.** This is a vital role in a facility with a positive community reputation, a history of successful outcomes, and an experienced cohesive team. · At Elevate Care, **YOU** are our greatest asset We offer our** **Social ...
-
Service Coordinator
2 weeks ago
RoofingSource Niles, United StatesJob Description · Job DescriptionRoofingSource is looking for individuals who will focus on "exceeding our customers' expectations" and who will represent our mission of "Maintaining Excellence". RoofingSource is seeking a Service Coordinator that is ambitious, motivated, and com ...
Residential Services Coordinator - Evanston, United States - YWCA Evanston/North Shore
Description
:This position is located in Evanston, Illinois.
The Residential Services Coordinator maintains a well-functioning, supportive, and compassionate residential environment for survivors of domestic violence living in emergency shelter or long-term housing.
This position coordinates the daily operations of the YWCA emergency shelter and long-term housing facilities and contributes to the comprehensive array of supports provided by YWCA Evanston/North Shore with a deep commitment to creating a warm, welcoming, and trauma-informed space for all.
The position is responsible for daily implementation of program strategies and community-building residential programming and contributes recommendations to policies, priorities, and program procedures.
The Residential Services Coordinator is a self-directed individual who embraces the opportunity to build capacity in staff and volunteers that contributes to supporting a well-run, supportive living space.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Resident and Tenant Support (40%)
Assists in developing and implementing strategies in collaboration with the counseling team to ensure a positive, warm, and welcoming living environment for a diverse array of residents and tenants.
Builds positive, supportive relationships with residents and tenants, assists residents and tenants with problem-solving and conflict resolution, and offers a listening ear to foster a friendly, caring environment.
Coordinates and facilitates regularly scheduled resident and tenant meetings to plan, problem solve, share information, and empower residents to meaningfully contribute to their living environment.
Facilitates Bridges resident advisory council and encourages resident-informed plans for community building activities.Facilitates opportunities for resident input on relevant issues that result in residents feeling valued, considered, and cared for as members of the shelter and Bridges communities.
Ensures all residential processes, protocols, and rules are implemented by residential staff in a consistent and compassionate manner.Attends case management and Bridges meetings and collaborates with the domestic violence team to ensure coordinated service delivery for all residential clients.
Helps develop and implement consistent community-building programs and activities for shelter and long-term housing residents that build trust and create opportunities for fun.
Ensures the full, accurate, and timely use of the online case management system by Residential Specialists to support the timely communication of critical information for review and action by the counseling staff.
Reviews client documentation daily to ensure proper support and follow-up for residents.Assists in collecting program evaluation data from residents and tenants and reviewing with department leadership to identify areas for program growth.
Program Coordination (25%)Maintains a high-quality living and working environment for residential programs through the consistent implementation of facility inspection policies and processes, including but not limited to regularly viewing common spaces and resident rooms to ensure basic standards of safety, hygiene, and timely reporting of preventative work orders.
Creates and maintains scheduling and staffing of the 24-Hour Crisis Line and ensures staff are fully trained, engaging with callers in accordance with agency protocol, and regularly coordinates with the DV Team to ensure smooth operation of the 24-Hour Crisis Line.
Assists with the timely sorting and organizing of all in-kind donations and maintains organized and secured storage areas and timely distribution of items to residents.
Regularly monitors residential security systems to ensure they are working properly, reporting issues in a timely manner as they arise, and reviewing footage related to any incidents in an expeditious manner and reporting according to protocol.
Submits all required monthly reports for all programs to the leadership team.Staff Supervision (20%)
Develops, motivates, and maintains a highly functioning team that demonstrates positive morale and adheres to high standards of service delivery.
Hires a diverse staff in accordance with agency policies and procedures and submits timely, accurate, and completed hiring paperwork.Ensures new hires are on-boarded in accordance with agency policies and procedures, including but not limited to developing, reviewing, and submitting new-hire work plans for those working 20 hours or more per week, and training on agency operations, policies, procedures, and job responsibilities.
Oversees the workflow and productivity of staff including, but not limited to, maintaining accurate work schedules, reviewing and approving timesheets and activity reports in a timely manner, setting and regularly reviewing professional goals, expectations, and accomplishments.
Develops staff capacity and morale by providing regular supervision and effective coaching including but not limited to meeting individually with staff working 20 hours or more a week at least twice a month and providing consistent and timely feedback to those working less than 20 hours a week as determined by performance needs, recognizing and recording staff accomplishments and disciplinary issues.
Ensuring all staff who are regularly scheduled to work 20 or more hours a week receive a timely annual appraisal within 2 months of their anniversary date.
Stays current with agency technology and its proper usage including, but not limited to, taking the initiative to seek out personal training opportunities, training direct reports on proper usage, and ensuring staff maximizes their efficiency with the use of available technology.
Acts as primary liaison between leadership and direct reports and ensures timely, thorough, and effective organizational communication so staff feel informed and aware of organizational policies, practices, and procedures, and growth.
Effectively advocates for staff by regularly soliciting staff input and representing staff needs and interest to agency leadership.Ensures all staff understand and adhere to all policies in the Employee Handbook.
Volunteer Coordination (5%)
Collaborates with the Residential Operations Manager to increase opportunities for volunteers in residential programs.
Works in collaboration with the Residential Operations Manager to assist in coordinating shelter and Bridges volunteer projects.
Creates a fun and supportive environment and supervises day-to-day volunteer work and activities for residential programs and provides information as requested to the volunteer coordinator.
ADDITIONAL DUTIES (10%)Provides emergency back-up staffing on the 24-Hour Crisis Line and shelter as needed.
As needed, prepare group meals for shelter residents.
Attends staff training and participates in agency committees.
Pursues professional development.
Understands and adheres to all YWCA Evanston/North Shore procedures and policies as well as YWCA Employee Handbook.
Performs other duties as assigned by management.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Requirements:
MINIMUM QUALIFICATIONS
Education :
High School Diploma or equivalent.
Experience and/or Training:
At least two years' experience working in a residential facility.
Experience working with survivors of trauma.
Experience supervising staff or volunteers.
Licenses/Certificates:
Successful completion of the Illinois 40-Hour Domestic Violence Training Certificate within 3 months of employment
Acquisition of the Certified Domestic Violence Professional credential within 12 months of employment
First Aid/CPR within 6 months of employment
ServSafe Food Protection Managers Certification within 3 months of employment
Technology/Equipment:
Intermediate proficiency in the Microsoft Office Suite
PREFERRED QUALIFICATIONS
Education :
Bachelor's degree in social work, psychology, human services, or nonprofit administration
Experience and/or Training:
At least four years' experience working in an emergency shelter for survivors of trauma or domestic violence with increased responsibility in setting up practices that build community, consistently solicit resident input, resolve tenant conflicts, and coordinating programs.
Experience supervising staff, including assisting in hiring and coordinating training and providing ongoing support.
Experiencing coordinating the efforts of volunteers to successfully contribute to shelter services.
Licenses/Certificates:
Illinois 40-Hour Domestic Violence Training Certificate
Certified Domestic Violence Professional certification
ServSafe Food Protection Managers Certification
Valid driver's license and proof of auto insurance
Technology/Equipment:
Intermediate proficiency with online case management systems, specifically Salesforce.
Access to reliable, personal auto for business use
PHYSICAL AND MENTAL DEMANDS
Intermittent (less than 15%), Occasional (15-45%), Frequent (50-75%), and Continuous (over 75%).
Frequent nights and/or weekends required for events or meetings
Occasional local travel
Tolerance of prolonged and continuous stationary periods at a desk/computer
Occasionally required to stand, walk, climb stairs, reach with hands and arms, and reach above shoulders
Frequently required to push, pull, lift, and/or move up to 10 pounds
Must be able to move about the facility
Must be able to operate controls for computers and other equipment
The mental and physical requirements described here represent those that must be met by an individual to successfully perform the essential functions of this position.
WORKING ENVIRONMENT
Employee may be required to share office space.
Employee may be required to work from home.
Employee will frequently have meetings or work in other buildings.
The work environment characteristics described here represent those an individual encounters while performing the essential functions of this position.
*Note: YWCA is committed to pay range transparency. Candidates are offered compensation based on how their qualifications meet those of the position.
PM22
Compensation details:
Yearly Salary
PI40b4dec